Travel Specialist
3 months ago
To create, provide quotes for, and arrange trips to southern Africa for travelers through international agents for High-End clients.
**Responsibilities**:
- Evaluate client requirements including special interests, needs, and budget
- Provide timely quotes for all requested services
- Make reservations for all requested services
- Correspond with clients in writing and confirm reservations
- Input reservations into Tourplan
- Confirm services with suppliers
- Maintain ongoing communication with agents regarding reservation status, payment terms, deadlines, and reservation conditions
- Organize Meet and Greets as needed
- Stay in touch with tour guides during tours
- Handle client complaints and emergencies
- Keep in touch with agents
Qualifications and Experience:
- Matric / Grade 12
- Preferably a qualification in Travel & Tourism
- 4 years of experience in FIT-Tailor Making Travel consulting within the travel operating industry
- Knowledge of Tourplan with execution experience is preferred
Competencies:
- Understanding of customer needs and products
- Ability to negotiate with suppliers for availability and rates
- Strong knowledge of the Tourism industry
- Excellent familiarity with South African geography
**Salary**:
The salary offered for this role is competitive and based on relevant experience.
**Education**:
- Diploma (required)
**Experience**:
- FIT-Tailor Making Travel: 4 years (required)
- Tourplan program: 1 year (preferred)
**Location**:
- Bryanston, Gauteng (required)
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