Roving Travel Consultant

6 months ago


Bryanston, South Africa RMV Recruitment Full time

Purpose of the Job:
The role involves efficiently managing the travel booking process at all levels to ensure a distinctive, cost-effective, and efficient travel service delivery.

REISSUING TICKETS, RESERVATIONS, AND REFUNDS
- Work with Amadeus system
- Issue full domestic and international reservations including hotel, car, air, transfer, B&B, etc.
- Complete all reissues accurately
- Handle refunds accurately
- Ensure corporate fares are used
- Essential knowledge of African and International destinations
- Familiarity with AGM preferred

QUALITY CONTROL (QC) & RESERVATIONS
- Limited QC rejections
- Accurately conclude multi-sector/round-the-world reservations
- Clear Dashboards, TRF's, and Q's

POLICIES AND PROCEDURES
- Adhere to all our client policies/procedures on the Dashboard
- Follow paperless procedures

STANDARD OPERATION PROCEDURES (SOP)
- Adhere to our client Standard Operating Procedures

PREFERRED PARTNERS AND CLIENT’S PROFILES
- Familiar with preferred partners of our client and the client
- Update all traveler profiles

PROFIT PERFORMANCE
- Ensure correct fees charged at ticketing time, including invoicing and referral bookings
- No tickets should be on the uninvoiced ticket list
- Invoice all ECC charges the following day
- Issue vouchers correctly to clients and suppliers
- Cost-conscious for both our client and the client

CLIENT SATISFACTION AND RELATIONSHIPS
- Understand and follow clients’ travel policies and procedures
- Provide solutions to problems
- Client-centric mentality, with consistent exceptional service
- Build relationships with our client clients
- Promptly address client complaints
- Adhere to our client/client turnaround times

INTER-DEPARTMENTAL BUSINESS RELATIONSHIPS
- Attend company meetings, functions, and team-building activities
- Build and maintain multi-level relationships within our client
- Network at industry-related events
- Be a team player

COMPANY CULTURE
- Represent our client as an ambassador
- Live the Step-Up values: Integrity, Personal Accountability, Commitment to Quality, Respect, Empowering our people, Leadership, Passion, Embrace Diversity

JOB CHALLENGES
- Handle pressure and volume effectively
- Provide consistent exceptional service while following SOP and SLA
- Retain clients
- Assist junior staff

EDUCATIONAL REQUIREMENTS
- Matric Qualification
- Travel Diploma

EXPERIENCE IN YEARS
- Minimum 6 years' experience with at least 2 in a senior role in a similar organization
- Proficient in Amadeus

KNOWLEDGE
- Beginner, intermediate, and advanced fares courses
- Ticket reissue course
- Ticketing course
- Super User course
- Business with charm and savvy (Excl External Applicants)
- Customer service course
- Sound geographical and visa knowledge
- Amadeus

**Education**:

- Diploma (preferred)

**Experience**:

- Travel Consultant: 6 years (required)
- Senior Travel Consultant: 2 years (required)
- working on Amadeus: 2 years (required)

**Location**:

- Bryanston, Gauteng (required)



  • Bryanston, South Africa Tourvest Travel Services Full time

    The incumbent of this role must effectively action the travel booking process at all levels, resulting in an efficient, effective and cost conscious travel service delivery that differentiates Tourvest Travel Services. The incumbent of this role must specialise in leisure and rewards travel with specialist knowledge of the products offered, relevant fares...


  • Bryanston, South Africa Tourvest Travel Services Full time

    The incumbent of this role must effectively action the travel booking process at all levels, resulting in an efficient, effective and cost conscious travel service delivery that differentiates Tourvest Travel Services. The incumbent of this role must specialise in leisure and rewards travel with specialist knowledge of the products offered, relevant fares...


  • Bryanston, South Africa JCG SERVICES Full time

    Must have extensive experience. Strategic travel planning client relationship management complex travel bookings and execution team leadership and mentorship database management and reporting market analysis and target achievement Qualifications: Formal training and 5 years experience in Galileo/ Amadeus 5 years experience in a senior travel...


  • Bryanston, South Africa RMV Recruitment Full time

    The incumbent in this role should efficiently manage the travel booking process across all levels to ensure a streamlined, effective, and cost-effective travel service delivery. They must also adhere to my client, in-house system, processes, and procedures. **Principal Accountabilities and Responsibilities** **Technology & Systems**: - Consult on Amadeus...


  • Bryanston, South Africa RMV Recruitment Full time

    The incumbent in this role is responsible for efficiently managing the travel booking process to ensure cost-effective and high-quality travel services for our client Travel Services. Key responsibilities include: - Reissuing tickets, reservations, and refunds - Demonstrating general travel knowledge - Utilizing relevant GDS or OBT - Issuing domestic and...


  • Bryanston, South Africa RMV Solutions Recruitment Full time

    Travel Career OpportunityRMV Solutions Recruitment is seeking a skilled and experienced Senior Travel Specialist to join their team. This role involves creating and arranging luxury trips to southern Africa for high-end clients through international agents.About the JobThis position requires evaluating client requirements, providing timely quotes, making...


  • Bryanston, South Africa Tourvest Travel Services Full time

    The incumbent of this role must effectively action the travel booking process at all levels, resulting in an efficient, effective and cost-conscious travel service delivery that differentiates TTS. The incumbent of this role must specialise in leisure and rewards travel with specialist knowledge of the products offered, relevant fares and deals in place. The...


  • Bryanston, South Africa RMV Solutions Recruitment Full time

    To create, provide quotes for, and arrange trips to southern Africa for travellers through international agents for High-End clients. Responsibilities: Evaluate client requirements including special interests, needs, and budget Provide timely quotes for all requested services Make reservations for all requested services Correspond with clients in writing...


  • Bryanston, South Africa RMV Solutions Pty Ltd Full time

    **PLEASE DONT APPLY IF YOU CANT READ, WRITE OR SPEAK GERMAN AND HAVE AT LEAST 3 YEARS TRAVEL & TOURISM EXPERIENCE!** Our client is a leading travel management business with a worldwide presence that specializes in three main areas: inbound and outbound leisure travel, inbound and outbound incentive travel, and inbound and outbound sports tourism. My client...


  • Bryanston, South Africa RMV Solutions Pty Ltd Full time

    **PLEASE DONT APPLY IF YOU CANT READ, WRITE OR SPEAK GERMAN AND HAVE AT LEAST 3 YEARS TRAVEL & TOURISM EXPERIENCE!** Our client is a leading travel management business with a worldwide presence that specializes in three main areas: inbound and outbound leisure travel, inbound and outbound incentive travel, and inbound and outbound sports tourism. My client...

  • Travel Specialist

    6 months ago


    Bryanston, South Africa RMV Recruitment Full time

    To create, provide quotes for, and arrange trips to southern Africa for travelers through international agents for High-End clients. **Responsibilities**: - Evaluate client requirements including special interests, needs, and budget - Provide timely quotes for all requested services - Make reservations for all requested services - Correspond with clients...


  • Bryanston, South Africa Insphired Recruitment Solutions Full time

    Our client in the **Tourism** industry is currently looking for an **Intermediate Consultant**, in **Bryanston**. **Responsibilities**: - Effectively action the travel booking process at all levels, resulting in an efficient, effective, and cost-conscious travel service delivery that differentiates the business. - Ensure the ongoing of all-encompassing...

  • Vip Senior Consultant

    6 months ago


    Bryanston, South Africa RMV Protection Full time

    The incumbent in this role is responsible for efficiently managing the travel booking process to ensure cost-effective and high-quality travel services for our client Travel Services. Key responsibilities include: - Reissuing tickets, reservations, and refunds - Demonstrating general travel knowledge - Utilizing relevant GDS or OBT - Issuing domestic and...

  • Vip Senior Consultant

    6 months ago


    Bryanston, South Africa Insphired Recruitment Solutions Full time

    Our client in the Tourism industry is currently looking for a **VIP Senior Consultant**, in **Bryanston.** **Responsibilities**: - Effectively action the travel booking process at all levels, resulting in an efficient, effective, and cost-conscious travel service delivery that differentiates the business. - Ensure the ongoing of all-encompassing viability...


  • Bryanston, South Africa RMV Solutions Pty Ltd Full time

    **Job Purpose**: As a Senior Travel Specialist for the high-end bespoke market, your primary responsibility is to design and execute luxury travel itineraries that cater to the unique preferences and desires of our discerning clients. Your expertise and attention to detail will ensure that each journey is a seamless and extraordinary experience. **Key...


  • Bryanston, South Africa Bright Placements Full time

    A luxury lodge & hotel group based in Bryanston, Johannesburg requires an experienced Reservations Consultant with at **Scope & General Purpose**: - Manage daily administrative tasks pertaining to the reservation elements of the business - Perform all other duties assigned by the reservations manager **Requirements**: - Proven experience as a...

  • Reservation Consultant

    6 months ago


    Bryanston, South Africa Career Pathfinders Full time

    **Reservation Consultant Multiple Properties** A luxury lodge & hotel group based in Bryanston, Johannesburg requires an experienced Reservations Consultant with at provide the necessary support with regards to the reservation administration for a hospitality group. **Scope & General Purpose**: - Manage daily administrative tasks pertaining to the...

  • Reservation Consultant

    6 months ago


    Bryanston, South Africa Career Pathfinders Full time

    **Reservation Consultant** A luxury lodge & hotel group based in Bryanston, Johannesburg requires an experienced Reservations Consultant with at least **5 years’ experience in a reservations department for multiple properties.** **Scope & General Purpose**: - Manage daily administrative tasks pertaining to the reservation elements of the business -...

  • Financial Consultant

    4 months ago


    Bryanston, South Africa Lamia Consultants Pty ltd Full time

    Our client in the financial health sector requires a skilled Modern day Finance Consultant to join their team in Gauteng. Qualifications: Matric RE5 BCom (Accounting) with completed articles CA(SA) certification is advantageous Experience with Psiber payroll experience is advantageous Advanced Excel skills. Five years of post-qualification experience...


  • Bryanston, South Africa HotelJobs.co.za Full time

    **Reservations Consultant.** A luxury lodge & hotel group based in Bryanston, Johannesburg requires an experienced Reservations Consultant with at least 3-5 years’ experience in a reservations department for **multiple properties.** **Scope & General Purpose**: - Manage daily administrative tasks pertaining to the reservation elements of the business -...