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Claims Team Lead

1 week ago

Johannesburg, Gauteng, South Africa Santam Insurance Full time
Job Description

We are seeking a highly skilled and experienced Claims Team Lead to join our team at Santam Insurance. As a key member of our claims department, you will be responsible for handling marine insurance claims in a professional and timely manner.

The successful candidate will have a strong understanding of the claims process and be able to effectively manage and resolve complex claims. You will work closely with our underwriting and risk management teams to ensure that claims are handled efficiently and effectively.

You will also be responsible for mentoring and developing junior team members, as well as maintaining a high level of customer service and communication with our clients.

Key Responsibilities:

  • Manage and resolve marine insurance claims in a timely and professional manner
  • Work closely with underwriting and risk management teams to ensure efficient claim handling
  • Mentor and develop junior team members
  • Maintain high level of customer service and communication with clients
Requirements
  • 5+ years experience in marine insurance environment
  • Strong understanding of claims process and ability to manage and resolve complex claims
  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment and meet deadlines