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Night Shift Claims Team Lead Role
1 week ago
About the Job
We are looking for a highly motivated and organized individual to fill the role of Night Shift Claims Team Lead. The successful candidate will be responsible for overseeing the day-to-day operations of the claims team during the night shift, ensuring that all claims are processed efficiently and effectively.
Key Responsibilities
- Claims Management: Oversee the entire claims process from intake to resolution, ensuring that all claims are handled in accordance with company policies and procedures.
- Team Management: Supervise and mentor a team of claims handlers, providing guidance and support to ensure that they have the necessary skills and knowledge to perform their roles effectively.
- Process Improvement: Identify areas for process improvement and implement changes to enhance efficiency and productivity.
- Communication: Communicate effectively with internal stakeholders, including underwriters, adjusters, and other claims professionals, as well as external stakeholders, such as policyholders and vendors.
- Compliance: Ensure that all claims are processed in compliance with relevant laws, regulations, and industry standards.
Requirements
To be successful in this role, you will need:
- A degree in a relevant field, such as business administration or risk management.
- At least 3 years of experience in claims management or a related field.
- Strong leadership and communication skills.
- Ability to analyze complex data and make informed decisions.
- Familiarity with claims software and systems.
What We Offer
In return for your hard work and dedication, we offer a competitive salary and benefits package, as well as opportunities for professional growth and development.
