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Team Lead: Home Claims Nightshift Position

1 week ago


Johannesburg, Gauteng, South Africa Telesure Investment Holdings Pty Full time
Position Summary

Team Lead: Home Claims Nightshift Position

 

About the Role

We are seeking an experienced Team Lead to join our night shift claims team. As a Team Lead, you will be responsible for supervising and mentoring a team of claims handlers, ensuring that all claims are processed efficiently and effectively.

 

Key Responsibilities

  1. Team Management: Supervise and mentor a team of claims handlers, providing guidance and support to ensure that they have the necessary skills and knowledge to perform their roles effectively.
  2. Process Improvement: Identify areas for process improvement and implement changes to enhance efficiency and productivity.
  3. Communication: Communicate effectively with internal stakeholders, including underwriters, adjusters, and other claims professionals, as well as external stakeholders, such as policyholders and vendors.
  4. Compliance: Ensure that all claims are processed in compliance with relevant laws, regulations, and industry standards.

 

Requirements

To be successful in this role, you will need:

  • A degree in a relevant field, such as business administration or risk management.
  • At least 2 years of experience in claims management or a related field.
  • Strong leadership and communication skills.
  • Ability to analyze complex data and make informed decisions.
  • Familiarity with claims software and systems.

 

What We Offer

In return for your hard work and dedication, we offer a competitive salary and benefits package, as well as opportunities for professional growth and development.