Insurance Claims Specialist

3 days ago


Johannesburg, Gauteng, South Africa Sanlam Full time
Insurance Claims Specialist Job Description

We are seeking an experienced Insurance Claims Specialist to join our Non-Motor Claims team. As a specialist in claims management, you will be responsible for processing claims, managing queries, and providing exceptional customer service.

Key Responsibilities:
  • Processing STP (Straight Through Processing) claims
  • Loading and registering claims as per systematic requirements
  • Managing queries and complaints in a timely and professional manner
Requirements:
  • Matric
  • At least 3 years' experience in a contact centre environment
  • Preferred candidate to be bilingual (English and Afrikaans)
  • Excellent computer literacy – MS Office and Santam systems
  • Strong client service orientation


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