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Client Advocate Lead

1 week ago

Cape Town, Western Cape, South Africa graylink Full time

Graylink is a pioneering technology company committed to delivering innovative recruitment and talent software solutions to private corporate and public sector customers. We are seeking a dedicated Client Advocate Lead to join our Account Management and Client Success team.

In this role, you will develop and execute strategies to maximize customer engagement and revenue expansion while working closely with our Product, DevOps, Sales, and Finance teams to ensure alignment with customer needs. Your primary focus will be on driving customer retention, satisfaction, and growth.

About the Opportunity
  • Develop and execute client advocacy plans to drive customer success and revenue growth
  • Foster strong relationships with key customers and stakeholders
  • Collaborate with cross-functional teams to ensure effective communication and alignment
  • Identify and pursue new business opportunities to drive revenue growth