Customer Service Team Lead

Service Delivery and Quality Assurance LeadAt Lead Generation Group, we are looking for a seasoned leader to head our Service Delivery Team.This critical role involves leading a team in providing exceptional customer service and resolving complex issues.Main Accountabilities:Developing and implementing strategies to reduce escalation rates and enhance...

**Job Overview:**We are seeking a dedicated Client Support Manager to lead our customer support team in delivering top-tier service. As the Client Support Manager, you will oversee team performance, drive continuous improvement, and ensure issues are resolved promptly.Key Responsibilities:Lead by example and guide support representatives to meet and exceed...

About the RoleWe are looking for a seasoned Team Leader to join our customer service team at Trending Talent Solutions. As a key member of our leadership team, you will be responsible for leading, coaching, and managing the performance management of our agents.Responsibilities:Lead the team in achieving exceptional customer service standards through...

Tower Group South Africa (PTY) Ltd is a leading provider of customer service solutions in the telecommunications industry. As a Customer Service Team Lead, you will be responsible for managing a team of customer service representatives and driving exceptional operational performance.You will oversee various functions such as coaching and developing the team,...

Lead Generation ManagerJob Title: Lead Generation ManagerDescription:We are seeking a seasoned professional to manage our Service Delivery Team. As Lead Generation Manager, you will be responsible for leading the team to deliver exceptional customer experiences and resolve complex issues.Main Objectives:To develop and implement strategies to reduce...

Customer Service Team Lead - Job DescriptionJob Title: Customer Service Team LeadDescription:In this critical role, you will lead our Service Delivery Team in providing exceptional customer service and resolving complex issues.Main Responsibilities:Leading the team to develop and implement process improvements to drive efficiency and...

About the JobWe are seeking a talented Support Team Manager to join our US Operations team. As the Client Support Operations Lead, you will be responsible for leading our customer support team in delivering exceptional service. The ideal candidate should have strong leadership, communication, and problem-solving skills to drive team performance and resolve...

Lead Generation GroupWe are a leading provider of innovative solutions to help businesses grow. Our team is passionate about delivering exceptional customer experiences and driving results-driven solutions.Job DescriptionAs the Client Support Operations Lead, you will play a key role in shaping our customer support strategy and driving team performance. Your...

Shoprite Group of Companies is seeking a highly skilled Team Lead for Pharmacy Services to lead our pharmacy team. This role will be responsible for ensuring the smooth operation of our pharmacies, providing excellent customer service, and achieving business objectives.ResponsibilitiesTeam Management: Lead, develop, and motivate a team of pharmacy...

Sales and Customer Service Leadership RoleJob Title: Sales and Customer Service Leadership RoleDescription:In this exciting opportunity, you will lead our Service Delivery Team in providing exceptional customer service and resolving complex issues.Main Accountabilities:To develop and implement process improvements to drive efficiency and effectiveness.To...

Job DescriptionWe are seeking a dedicated Customer Experience Management Director to lead our customer support team in delivering top-tier service. As the Client Support Operations Lead, you will oversee team performance, drive continuous improvement, and ensure issues are resolved promptly.Key Responsibilities:Team Leadership and Mentorship: Serve as the...

About This OpportunityWe are seeking a highly skilled Service Delivery Leadership professional to join our team. As the Client Support Operations Lead, you will be responsible for leading our customer support team in delivering exceptional service and driving business growth.The ideal candidate should have strong leadership, communication, and...

Job title : Customer Service Lead AssociateJob Location : Western Cape, Cape TownDeadline : April 17, 2025Quick Recommended LinksJobs by Location Job by industries Job DetailsBe the spark that brightens days and ignite your career with TTEC's award-winning employment experience. As a Lead Associate working onsite in Cape Town, you'll be a part of bringing...

**About the Role:**The Lead Generation Group is seeking a seasoned Client Support Manager to spearhead our customer support team. As the Client Support Manager, you will be responsible for driving team performance, identifying areas for improvement, and ensuring seamless issue resolution.Main Responsibilities:Provide expert guidance and mentorship to support...

Our purpose is…To change people's lives for the better through wellness. We are passionate about supporting people to lead healthy fulfilled lives by providing a space where they can focus on their physical, mental and social well-being.Our mission is to create an environment where wellness works for everyone. At Virgin Active wellness is not just about...

To change people's lives for the better through wellness. We are passionate about supporting people to lead healthy fulfilled lives by providing a space where they can focus on their physical, mental and social well-being.Our mission is to create an environment where wellness works for everyone. At Virgin Active wellness is not just about fitness- it's about...

Cape Town, South Africa | Posted on 01/08/2025The Team Lead is pivotal in guiding the support engineering team to deliver exceptional technical support, effectively manage significant customer-centric projects, and drive customer satisfaction and retention. This role now includes enhanced collaboration with Customer Care Account Managers, a structured...

Job OverviewNedbank Namibia seeks a skilled Service Team Lead to deliver exceptional client services and manage service capacity.The ideal candidate will have 3-6 years of banking experience, strong coaching skills, and the ability to drive business growth through service excellence. Key ResponsibilitiesClient EngagementIdentify and support service...

Job DescriptionThe Lead Generation Group is committed to delivering exceptional customer experiences. Our team strives to provide timely and effective solutions to client complaints and issues.We are seeking an experienced Escalations Specialist Lead to manage and resolve escalated client complaints and issues. This role requires strong de-escalation...

Job DescriptionThe Lead Generation Group is searching for an experienced Escalations Manager Lead to manage and resolve complex client complaints.About the PositionThis role requires strong leadership skills, excellent communication abilities, and a deep understanding of customer needs.Key responsibilities include:Developing and implementing strategies to...