Showroom Manager Lead
3 weeks ago
We are looking for a skilled Showroom Manager to lead our retail team.
Key Responsibilities:
- Manage and drive sales by providing excellent customer service and promoting the brand and products in line with the brand strategy, vision, standards, and guidelines.
- Build constructive customer relations and maintain the image and effective operations of the showroom.
- Support the sales consultants by providing cuttings and samples, and dealing with queries from the sales consultants and their clients promptly and courteously.
- Manage showroom image and stock according to visual standards, policies, and procedures.
- Manage showroom facilities and environment, including maintenance checks, cleaning, and hygiene services.
- Manage and develop showroom staff, including staff levels, retention, and development plans.
- Coordinate payment collection and manage costs against approved budget.
Requirements:
- National senior certificate.
- At least 3 years of sales and managerial experience in a retail environment with experience working on point-of-sale.
- Knowledge of homeware advantageous.
- Excellent communication skills (written and spoken).
- Customer service-focused and orientated.
- Highly sales-driven and focused on achieving the result.
- Must be professional and well-presented.
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