Retail Operations Manager

1 month ago


Durban, KwaZulu-Natal, South Africa The Recruiters Full time

At The Recruiters, we are seeking an exceptional Retail Operations Manager to oversee our homeware showroom in Umhlanga. As a key member of our team, you will be responsible for driving sales growth, maintaining customer relationships, and ensuring seamless operations.

Key Responsibilities:

  • Sales Management: Develop and implement strategies to boost sales performance, achieve targets, and expand our customer base.
  • Customer Relations: Foster strong relationships with customers, provide excellent service, and resolve issues promptly.
  • Showroom Management: Oversee daily operations, manage inventory, and maintain visual standards, ensuring a professional and welcoming environment.
  • Team Leadership: Lead, motivate, and develop our showroom staff, focusing on skill enhancement, retention, and recruitment.
  • Financial Management: Monitor and control costs, manage budgets, and ensure accurate invoicing and payment procedures.

Requirements:

  • National senior certificate
  • Minimum 3 years of sales and managerial experience in retail, preferably in homeware
  • Excellent communication, sales, and leadership skills
  • Able to work effectively in a fast-paced environment
  • Demonstrated ability to achieve sales targets and manage budgets

We offer a competitive salary range of R550,000 - R650,000 per annum, commensurate with experience, as well as opportunities for career growth and development.



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