Customer Service Representative
3 weeks ago
Are you a customer service enthusiast looking for a challenging role where you can make a real difference? We're seeking a skilled Customer Service Advisor to join our team at Shorza Ltd.
About the RoleWe're looking for a highly motivated and customer-focused individual to provide exceptional service to our clients. As a Customer Service Advisor, you'll be responsible for handling a high volume of customer inquiries, resolving issues, and providing solutions that meet their needs.
Key Responsibilities- Handle customer inquiries via phone, email, or chat
- Resolve customer complaints and issues in a timely and professional manner
- Provide product information and recommendations to customers
- Work collaboratively with internal teams to resolve customer issues
- Meet or exceed customer satisfaction targets
To be successful in this role, you'll need:
- At least 2 years of experience in customer service or a related field
- Excellent communication and problem-solving skills
- Ability to work in a fast-paced environment and meet deadlines
- Strong product knowledge and ability to learn new systems quickly
- Willingness to work flexible hours, including evenings and weekends
As a Customer Service Advisor at Shorza Ltd, you'll enjoy:
- A competitive salary and benefits package
- Ongoing training and development opportunities
- A dynamic and supportive team environment
- The chance to work with a leading company in the industry
We're an equal opportunities employer and welcome applications from diverse candidates. If you're passionate about delivering exceptional customer service and have the skills and experience we're looking for, please apply today
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