Customer Service Representative

3 weeks ago


Sandton, South Africa Surgo PTY Ltd Full time
{"title": "Customer Service Representative", "description": "Job Summary

Surgo PTY Ltd is seeking a Customer Service Representative to join our team in Sandton. The ideal candidate will have excellent communication skills, be fluent in Swati and English, and have a strong customer service background.

Key Responsibilities
  • Answer customer calls and respond to inquiries
  • Provide product and service information to customers
  • Identify and resolve customer issues using our in-house operating system
  • Complete call logs and reports
  • Assist irate customers and escalate when necessary
Requirements
  • Passed Grade 12
  • Fluent in Swati (Read, Write, Speak)
  • Fluent in English (Read, Write, Speak)
  • Proficient in MS Office Suite applications
  • Clear Criminal Record
  • Available immediately
Working Hours
  • Monday to Friday 08:00 to 17:00
  • Every second Saturday 08:00 till 12:00
Salary and Benefits
  • The salary, R9000
Company Information
  • Surgo PTY Ltd is an equal opportunities employer and is committed to maintaining diversity in its appointments.
", "lang_code": "en"}

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