Front Desk Liaison

1 day ago


Durban, KwaZulu-Natal, South Africa FirstRand Bank Limited Full time

Description

As a key representative of FirstRand Bank Limited, the successful candidate will be responsible for managing first impressions and providing exceptional customer service to visitors. This role requires excellent communication skills, both verbal and written.

Responsibilities:

  • Attend to visitors and respond to inquiries in a professional and courteous manner.
  • Direct calls and messages to the relevant personnel, ensuring seamless communication within the organization.
  • Deliver administrative support through efficient planning, reporting, and updating of related information.
  • Ensure all interactions with clients are professional, resulting in positive feedback and loyalty.
  • Resolve customer queries promptly and efficiently, adhering to agreed timelines.
  • Serve as the primary point of contact for FNB visitors, identifying their needs, and directing them accordingly.
  • Manage personal development to enhance competencies and stay up-to-date with industry best practices.

Job Details

We offer an attractive salary and benefits package to the successful candidate, commensurate with experience and qualifications.

This position is subject to FirstRand Group's Employment Equity plan, which aims to promote diversity and inclusion in the workplace. The Bank welcomes applications from individuals with disabilities and encourages them to disclose this information on a voluntary basis.



  • Durban, KwaZulu-Natal, South Africa PKF Durban Full time

    Job Purpose:To effectively manage the front desk operations and provide exceptional administrative support to the team at PKF Durban.Key Responsibilities:Answering and directing phone calls, taking messages, and responding to inquiries in a professional and courteous manner.Welcoming and attending to internal and external clients, ensuring a positive first...

  • Front Desk Assistant

    3 weeks ago


    Durban, KwaZulu-Natal, South Africa PL GiftGivers Full time

    Job DescriptionAs a key member of our team at PL GiftGivers, we are seeking a highly organized and communicative Front Desk Assistant to provide exceptional support to our clients. Key responsibilities include coordinating travel arrangements, processing service quotes, and ensuring resolution to first-time queries. The ideal candidate will have excellent...


  • Durban, KwaZulu-Natal, South Africa Neptune Full time

    We are seeking a highly skilled and detail-oriented Front Desk Coordinator to join our team at ANEW Hotel Hluhluwe in KwaZulu-Natal, South Africa. As a key member of our guest services team, you will be responsible for ensuring that every guest receives a warm welcome, efficient check-in, and a seamless stay with us.Your primary goal will be to maintain the...


  • Durban North, KwaZulu-Natal, South Africa Towrite cc Full time

    At Towrite cc, we are seeking a skilled Front Desk Professional to join our dynamic team.About the RoleWe are looking for an organized and customer-focused individual who can effectively handle a variety of tasks, including managing incoming calls, preparing quotes, and providing exceptional customer service.The ideal candidate will have proficient computer...

  • Front Desk Support

    3 weeks ago


    Durban, KwaZulu-Natal, South Africa LEON PILLAY & ASSOCIATES Full time

    Job Title: Receptionist/AdminJob Summary:We are seeking a highly skilled Receptionist/Admin to join our team at LEON PILLAY & ASSOCIATES. As a key member of our front desk, you will be responsible for providing exceptional customer service to our clients, managing incoming calls, and maintaining a professional and organized office environment.Key...


  • Durban North, KwaZulu-Natal, South Africa Waco Industri Full time

    Main Responsibilities:In this role, you will play a vital part in creating a positive first impression for our guests and visitors. Your key tasks include:Guest Services:• Welcoming and greeting guests as they arrive at the office• Directing visitors to the appropriate person and officeCommunication:• Answering all incoming calls on the switchboard•...


  • Durban, KwaZulu-Natal, South Africa ANEW Recruitment Full time

    Job Title: Night AuditorJob Summary: We are seeking a Night Auditor to provide excellent customer service to guests and maintain the front desk and accounting operations at night.Key Responsibilities:Assist guests with overnight requestsBalance accounts leftover from the day shiftEnsure smooth front desk and accounting operationsRequirements: To be...

  • Night Auditor

    1 month ago


    Durban, KwaZulu-Natal, South Africa ANEW Recruitment Full time

    **Key Responsibilities:** As a Night Auditor at ANEW Resort Vulintaba, you will be responsible for providing exceptional customer service to guests and ensuring the smooth operation of the front desk and accounting functions during night hours. **Your Key Tasks Will Include:** Assisting guests with overnight requests and resolving any issues that may...

  • Front Desk Associate

    1 month ago


    Durban, KwaZulu-Natal, South Africa ANEW Recruitment Full time

    We are seeking a skilled and friendly Receptionist to provide exceptional service to our guests at ANEW Hotel Hluhluwe. As a key member of our team, you will be responsible for ensuring a seamless and efficient check-in experience, handling guest inquiries and requests, and maintaining a high level of customer satisfaction.The ideal candidate will possess...

  • Front Desk Associate

    3 weeks ago


    Durban, KwaZulu-Natal, South Africa ANEW Recruitment Full time

    The ideal candidate will be responsible for ensuring a seamless check-in experience for our guests, handling all transactions accurately and efficiently, and providing exceptional customer service throughout their stay.Based in Hluhluwe, KwaZulu-Natal, this role plays a vital part in contributing to the overall success of our company.Key responsibilities...


  • Durban, KwaZulu-Natal, South Africa RecruitCo (Pty) Ltd Full time

    Key Responsibilities:Manage the reception area, ensuring a welcoming atmosphere for clients and visitors.Provide administrative support to the team, including answering phone calls, taking messages, and sending emails.Handle switchboard duties, including answering calls, transferring calls, and taking messages.Conduct credit checks, submit requests to Head...


  • Durban, KwaZulu-Natal, South Africa Maneshez solutions services Full time

    Receptionist Job DescriptionWe are seeking a highly skilled and organized Receptionist to join our team at Maneshez Solutions Services. As a Receptionist, you will be the first point of contact for clients and visitors, providing a warm and welcoming experience.Key Responsibilities:Greeting and Communication: Greet clients and visitors with a positive...


  • Durban North, KwaZulu-Natal, South Africa Waco Industri Full time

    Job SummaryWe are seeking a highly organized and detail-oriented Receptionist to join our team at Waco Industri. The successful candidate will be responsible for providing exceptional customer service, managing the reception area, and supporting the overall operations of the organization.Key ResponsibilitiesGuest Services: Greet and welcome guests, direct...


  • Durban, KwaZulu-Natal, South Africa ANEW Recruitment Full time

    Key Responsibilities:Provide exceptional customer service to guestsEnsure the front desk and accounting operations run smoothly at nightAssist guests with overnight requestsBalance accounts leftover from the day shiftAbout the Job:ANEW Resort Vulintaba is seeking a skilled Night Auditor to join our team.We are looking for a detail-oriented and organized...


  • Durban, KwaZulu-Natal, South Africa CTU Career Chatz Full time

    Job Summary: We are seeking a highly motivated and customer-oriented individual to provide exceptional customer service and sales support. The successful candidate will be responsible for providing efficient and effective frontline support, managing phone calls and correspondence, and maintaining a neat and tidy frontline desk and communal reception/client...


  • Durban, KwaZulu-Natal, South Africa Tower Group Full time

    About the JobWe are seeking an experienced front-line receptionist to join our corporate team at Tower Group in Amanzimtoti. The successful candidate will be responsible for managing all aspects of front-desk operations, ensuring a seamless and professional experience for clients and visitors.The ideal candidate will have a minimum of 5 years of reception...


  • Durban, KwaZulu-Natal, South Africa Professional Resources Partners Pty Ltd Full time

    Receptionist Job DescriptionAt Professional Resources Partners Pty Ltd, we are seeking a highly organized and detail-oriented Receptionist to join our team.Key Responsibilities:Provide exceptional customer service to visitors and callers, ensuring a positive experience for all.Manage the front desk, including answering phones, responding to emails, and...


  • Durban, KwaZulu-Natal, South Africa Professional Career Services Full time

    Job Summary:We are seeking a highly organized and efficient Administrative Support Professional to join our team at Professional Career Services. The successful candidate will be responsible for providing administrative support to our reception area, ensuring a smooth and efficient experience for clients and staff alike.Main Responsibilities:Front Desk...


  • Durban, KwaZulu-Natal, South Africa Orion Group Full time

    About the Role:We are seeking a highly motivated and experienced Deputy Hotel General Manager to assist in overseeing the daily operations of our luxury resort located in the Northern Drakensburg Mountains. The ideal candidate will be a confident and hands-on leader with a proven track record of excellence in the hospitality industry.Key Responsibilities:•...


  • Durban, KwaZulu-Natal, South Africa ANEW Recruitment Full time

    ANEW Hotel Hluhluwe seeks a skilled Receptionist to deliver a seamless guest experience through efficient check-in and check-out processes, ensuring a positive impact on the company's overall success.The ideal candidate will be based in KwaZulu-Natal, Hluhluwe, and possess excellent communication and problem-solving skills.