Client Relationship Strategist

2 weeks ago


Durban, KwaZulu-Natal, South Africa Sandi Crowther Recruitment Full time
About the Opportunity

We are seeking a highly skilled Client Relationship Strategist to join our dynamic team at Sandi Crowther Recruitment in South Africa. This is a remote, work-from-home position that offers an exciting opportunity for a solutions-driven individual to build and maintain strong client relationships.

The ideal candidate will have solid experience in relationship building and maintenance, as well as excellent communication and project management skills. If you are passionate about delivering exceptional client experiences and working in a fast-paced digital agency environment, we encourage you to apply.

Job Description

This Client Relationship Strategist role is responsible for:

  • Developing and maintaining strong client relationships through proactive engagement and regular communication;
  • Providing strategic advice and solutions to address client needs and challenges;
  • Leveraging internal teams to capitalize on growth opportunities within client accounts;
  • Ensuring seamless onboarding processes for new clients and effective project management throughout the client lifecycle;
  • Securing contract renewals by demonstrating the value of our services and solutions.

In this role, you will also be responsible for managing communications with clients, preparing comprehensive conference reports, and allocating the right resources and expertise to client projects to facilitate their success and advancement.

Requirements

To be successful in this role, you will need:

  • A matric certificate and relevant degree (Communications, Brand Management, or similar);
  • Previous experience working in a Digital/Advertising Agency is essential;
  • Some digital marketing experience is ideal;
  • Experience in delivering client-focused solutions based on customer needs.
What We Offer

We offer a competitive salary range of R500,000 - R700,000 per annum, depending on experience, as well as a comprehensive benefits package and opportunities for career growth and development.



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