Customer Service Representative
2 months ago
We are seeking a highly skilled Customer Relations Agent to join our team at Talent Evolution (Pty) Ltd. As a key member of our client's team, you will be responsible for providing exceptional customer service and support to our clients.
Key Responsibilities:- Handle customer inquiries and provide feedback and solutions to resolve issues.
- Deal with registration-related enquiries, CRM logging system, and telephonic enquiries.
- Provide product and general information to customers.
- Assist with online enquiries and obtain information from relevant departments to resolve customer issues.
- Log all customer enquiries received internally and externally.
- Work after hours and weekends when necessary.
- Perform typing and filing tasks.
- Assist with reception duties when needed.
- Collaborate with Sales and CRM teams to achieve common objectives.
- Grade 12 qualification is a prerequisite.
- Relevant customer service experience is an advantage.
- Supervisor experience is an advantage.
- Excellent interpersonal and communication skills in English and Afrikaans.
- Ability to work with different personalities and manage conflicts effectively.
- Professional phone presence and ability to multitask.
- Excellent organisational skills and a professional work approach.
- Valid driver's license.
Please note that if you do not receive a response within 10 working days, your application will be considered unsuccessful.
-
Customer Service Representative
3 weeks ago
Centurion, Gauteng, South Africa Customer Loyalty Consultants Full timeJob Title: Customer Care AdministratorAbout the Role:We are seeking a highly skilled and motivated Customer Care Administrator to join our team at Customer Loyalty Consultants. As a Customer Care Administrator, you will be responsible for providing exceptional customer service to our clients, handling inbound and outbound calls, and ensuring that requests...
-
Customer Service Representative
3 weeks ago
Centurion, Gauteng, South Africa Customer Loyalty Consultants Full timeJob OverviewTo support the Customer Experience Centre in delivering exceptional customer service, we are seeking a skilled Customer Care Administrator. The successful candidate will be responsible for handling inbound and outbound calls, logging cases, and maintaining effective communication with all relevant parties.Key ResponsibilitiesAssist the Customer...
-
Customer Service Representative
7 days ago
Centurion, Gauteng, South Africa Customer Loyalty Consultants Full timeCustomer Care Administrator Job DescriptionCompany Overview:CLC is a dynamic and forward-thinking company based in Centurion, Gauteng, operating in the Short-Term Insurance Industry. Our commitment to innovation and professionalism drives our success.We are currently hiring a Customer Care Administrator to join our Customer Experience Centre (CEC) team.Job...
-
Customer Service Representative
1 week ago
Centurion, Gauteng, South Africa Customer Loyalty Consultants Full timeJob Overview:To play a vital role in the Customer Experience Centre, you will be responsible for performing customer service-related duties, including handling inbound and outbound calls, logging cases on the CCA, performing follow-ups, and maintaining excellent communication with all relevant parties. Your goal will be to ensure that requests for assistance...
-
Customer Service Representative
1 week ago
Centurion, Gauteng, South Africa Customer Loyalty Consultants Full timeJob Overview:To support the Customer Experience Centre with the vital role of delivering exceptional customer service, including handling inbound and outbound calls, logging cases on the CCA, performing follow-ups, and maintaining excellent communication with relevant parties. Key qualifications include a Grade 12 certificate, clear Criminal and ITC Records,...
-
Customer Service Representative
3 weeks ago
Centurion, Gauteng, South Africa WNS Global Services Full timeJob Title: Customer Service RepresentativeJob Summary:We are seeking a highly skilled Customer Service Representative to join our team at WNS Global Services. As a Customer Service Representative, you will be responsible for delivering exceptional customer service to our clients, resolving customer inquiries, and providing accurate information on products...
-
Customer Service Representative
2 months ago
Centurion, Gauteng, South Africa Isilumko Staffing Full timeCustomer Service Representative OpportunityWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our short-term insurance team, you will be responsible for providing exceptional customer service and support to our clients.Key Responsibilities:Respond to customer inquiries...
-
Customer Service Representative
1 week ago
Centurion, Gauteng, South Africa LuMac Recruitment and Consulting Full timePOSITION INFORMATIONJob title:Customer Service RepresentativeReporting to:National Operations CoordinatorJOB DESCRIPTIONBriefThe Customer Service Representative will be instrumental in customer retention by addressing concerns and product issues, and by communicating in a professional, positive manner. You will apply your multitasking skills by listening and...
-
Customer Service Representative
1 month ago
Centurion, Gauteng, South Africa Hastings Direct Full timeAbout the RoleWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our New Business department, you will play a vital role in delivering exceptional customer service and ensuring that our customers receive the best possible experience.Key ResponsibilitiesProvide excellent...
-
Customer Service Representative
3 weeks ago
Centurion, Gauteng, South Africa Talent Evolution (Pty) Ltd Full timeWe are seeking a skilled Customer Service Representative to join our team at Talent Evolution (Pty) Ltd. The ideal candidate will have extensive experience in in-bound and customer relations call centre environments, with fluency in English and Afrikaans due to the client base.Key Responsibilities:Deal with external and internal enquiries, provide feedback,...
-
Customer Service Representative
1 week ago
Centurion, Gauteng, South Africa WNS Global Services Full timeMain Purpose:The primary objective of this role is to deliver exceptional customer service, ensuring customer satisfaction and loyalty while driving business growth for WNS Global Services. Key responsibilities include:Key Responsibilities:• Investigate, resolve, and process high-volume customer inquiries, providing value at first point of contact.•...
-
Customer Service Representative
6 days ago
Centurion, Gauteng, South Africa LuMac Recruitment and Consulting Full timePOSITION INFORMATIONJob title:Customer Service AssociateReporting to:National Operations CoordinatorJOB DESCRIPTIONBriefThe Customer Service Associate will be instrumental in customer retention by addressing concerns and product issues, and by communicating in a professional, positive manner. You will apply your multitasking skills by listening and speaking...
-
Customer Service Representative
3 weeks ago
Centurion, Gauteng, South Africa Talent Evolution Full timeJob Title: Customer Relations Agent Job Summary: We are seeking a highly skilled and experienced Customer Relations Agent to join our team at Talent Evolution. As a key member of our customer service team, you will be responsible for providing exceptional customer service and support to our clients. Key Responsibilities: * Respond to customer inquiries...
-
Customer Service Representative
2 months ago
Centurion, Gauteng, South Africa LuMac Recruitment and Consulting Full timePOSITION INFORMATIONJob Title: Customer Service AssociateReporting to: National Operations CoordinatorJob Summary:The Customer Service Associate plays a vital role in customer retention by addressing concerns and product issues in a professional and positive manner. This role requires strong multitasking skills, including listening and speaking to customers,...
-
Customer Service Representative
3 weeks ago
Centurion, Gauteng, South Africa LuMac Recruitment and Consulting Full time**Job Summary**LuMac Recruitment and Consulting is seeking a highly skilled Customer Service Associate to join our team. As a key member of our customer-facing team, you will be responsible for delivering exceptional customer service and support to our clients.Key Responsibilities:Respond to customer inquiries and concerns in a professional and timely...
-
Customer Service Representative
4 weeks ago
Centurion, Gauteng, South Africa WNS Global Services Full timeJob Title: Call Center AgentJob Summary:We are seeking a highly skilled and customer-focused Call Center Agent to join our team at WNS Global Services. As a Call Center Agent, you will be responsible for providing exceptional customer service to our clients, resolving customer inquiries and issues in a timely and professional manner.Key...
-
Customer Service Representative
2 months ago
Centurion, Gauteng, South Africa Talent Evolution Full timeJob Title: Customer Relations AgentWe are seeking a highly skilled and experienced Customer Relations Agent to join our team at Talent Evolution. As a key member of our customer service team, you will be responsible for providing exceptional customer service and support to our clients.Key Responsibilities:Customer Enquiries: Respond to customer enquiries in...
-
Customer Service Representative
6 days ago
Centurion, Gauteng, South Africa Isilumko Staffing Full timeWe are seeking a highly skilled Customer Service Representative with proficiency in Afrikaans to join our team as a Lead Warmer. Key responsibilities include generating new opportunities, building relationships with clients, and providing exceptional customer service.Key Requirements:Fluent in Afrikaans and EnglishExcellent communication and interpersonal...
-
Customer Service Representative
4 weeks ago
Centurion, Gauteng, South Africa LuMac Recruitment and Consulting Full timeROLE OVERVIEWWe are seeking a highly skilled Customer Service Associate to join our team at LuMac Recruitment and Consulting. As a key member of our customer-facing team, you will play a vital role in delivering exceptional customer experiences and ensuring customer satisfaction.Key Responsibilities:Respond to consumer inquiries and resolve issues in a...
-
Customer Service Representative
3 weeks ago
Centurion, Gauteng, South Africa Brio Leisure Full timePart-Time Receptionist Opportunity at Brio LeisureWe are seeking a skilled and enthusiastic Receptionist to join our team at Brio Leisure, a community hub for fun and fitness.About the Role:As a Receptionist, you will be the first point of contact for our customers, providing a warm welcome and exceptional customer service. Your key responsibilities will...