Short-Term Insurance Consultant Specialist

1 week ago


Cape Town, Western Cape, South Africa Quest Staffing Solutions Full time
Job Title: Short-Term Insurance Consultant Specialist

Based in the Western Cape, Bellville area, we are seeking a highly skilled Short-Term Insurance Consultant Specialist to join our team at Quest Staffing Solutions.

About the Role

This exciting opportunity involves servicing broker requests, including enquiries, and providing telephonic/email support to intermediaries, authorised representatives, and broker services. You will be responsible for dealing with general insurance and policy-specific enquiries, as well as managing client expectations on expected turnaround times for submitted requests.

You will also assist in resolving all insurance queries within required timeframes and compliance requirements. This role requires strong communication and interpersonal skills, ensuring that you effectively interact with clients and stakeholders to deliver exceptional service.

Key Responsibilities
  • Service broker requests, including enquiries, and provide telephonic/email support to intermediaries, authorised representatives, and broker services.
  • Deal with general insurance and policy-specific enquiries, ensuring accurate information is provided to clients.
  • Manage client expectations on expected turnaround times for submitted requests, ensuring clear communication and transparency.
  • Assist in resolving all insurance queries within required timeframes and compliance requirements.
Requirements
  • Matric/Grade 12 qualification.
  • NQF4 (insurance-related qualification).
  • Minimum 2 years of experience in short-term insurance, preferably with commercial insurance exposure.
  • RE5 would be an advantage.
  • A CLEAR Credit and Criminal record.

We offer a competitive salary package, estimated to be around R250,000 - R350,000 per annum, depending on experience. This includes a basic salary, benefits, and bonuses.



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