Operational Director for Luxury Hospitality
2 days ago
Hanel is seeking a highly skilled Operational Director to lead our luxury hospitality operations.
As the key figure in our hospitality team, you will be responsible for managing all aspects of day-to-day operations, ensuring exceptional service delivery and driving growth through innovative customer experiences.
About the Role:
We are looking for a seasoned hospitality professional with at least 5 years of experience in a similar role. You must have a tertiary qualification in hospitality and excellent communication skills, both verbal and written. Fluency in English and Afrikaans is essential, and computer literacy is a must.
Key Responsibilities:
- Manage and develop a high-performing team to deliver outstanding service standards
- Oversee the implementation of policies and procedures to ensure seamless operational execution
- Collaborate with cross-functional teams to drive sales and marketing strategies
- Develop and execute project management plans for hospitality facility make-overs and other initiatives
- Maintain excellent housekeeping standards and ensure compliance with health and safety regulations
- Provide administrative support, including cash handling, time and attendance, and invoicing
What We Offer:
A competitive salary of R550,000 per annum, commensurate with experience, plus benefits and opportunities for career growth in a dynamic and fast-paced industry.
About Hanel:
Hanel is a leading hospitality company committed to delivering exceptional guest experiences. Our team of experts is dedicated to providing unparalleled service and creating unforgettable memories for our customers.
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