Operational Director for Luxury Hospitality

2 days ago


Stellenbosch, Western Cape, South Africa Hanel Full time

Hanel is seeking a highly skilled Operational Director to lead our luxury hospitality operations.

As the key figure in our hospitality team, you will be responsible for managing all aspects of day-to-day operations, ensuring exceptional service delivery and driving growth through innovative customer experiences.

About the Role:

We are looking for a seasoned hospitality professional with at least 5 years of experience in a similar role. You must have a tertiary qualification in hospitality and excellent communication skills, both verbal and written. Fluency in English and Afrikaans is essential, and computer literacy is a must.

Key Responsibilities:

  • Manage and develop a high-performing team to deliver outstanding service standards
  • Oversee the implementation of policies and procedures to ensure seamless operational execution
  • Collaborate with cross-functional teams to drive sales and marketing strategies
  • Develop and execute project management plans for hospitality facility make-overs and other initiatives
  • Maintain excellent housekeeping standards and ensure compliance with health and safety regulations
  • Provide administrative support, including cash handling, time and attendance, and invoicing

What We Offer:

A competitive salary of R550,000 per annum, commensurate with experience, plus benefits and opportunities for career growth in a dynamic and fast-paced industry.

About Hanel:

Hanel is a leading hospitality company committed to delivering exceptional guest experiences. Our team of experts is dedicated to providing unparalleled service and creating unforgettable memories for our customers.



  • Stellenbosch, Western Cape, South Africa Exceed Human Resource Consultants Ltd Full time

    The role of a Luxury Hospitality Operations Director at Exceed Human Resource Consultants Ltd involves overseeing the daily operations of the company's hospitality facilities.Key responsibilities include managing staff, ensuring high standards of service delivery, and maintaining the destination image in line with the company brand.The successful...

  • Site Director

    2 weeks ago


    Stellenbosch, Western Cape, South Africa LRHR Ltd ta Lotus HR and Recruitment Full time

    Job SummaryWe are seeking a skilled Site Director to lead our luxury building projects. The ideal candidate will have extensive experience in managing construction sites, ensuring projects are completed on time and within budget.The successful candidate will have a degree in Construction Management and a proven track record of successfully managing sites in...


  • Stellenbosch, Western Cape, South Africa Wild Dreams Hospitality Full time

    Candidate RequirementsIn the role of the Back of House Assistant with Wild Dreams Hospitality, we are looking for individuals with experience working in a similar position. As an essential part of our team, you will provide excellent interpersonal and communication skills, both written and verbal. Your knowledge of alcoholic beverages, cocktails, and other...


  • Stellenbosch, Western Cape, South Africa Wild Dreams Hospitality Full time

    Job OverviewWe are seeking an experienced Hotel Porter to join our team at Wild Dreams Hospitality. The successful candidate will have a proven track record of working in high-end hotel environments and possess excellent problem-solving skills.About the RoleThis live-out position requires the ability to work independently as well as part of a team, with...


  • Stellenbosch, Western Cape, South Africa Hanel Full time

    Main ResponsibilitiesOperational Management: Oversee the daily management of the Brand Home, ensuring seamless execution of all hospitality operations.Staff Management: Lead and mentor a team of hospitality staff, fostering a culture of excellence and teamwork.Training and Development: Design and implement training programs to enhance the skills and...


  • Stellenbosch, Western Cape, South Africa Hanel Full time

    Job OverviewAs a Hospitality Manager, you will be responsible for overseeing the day-to-day operations of the Brand Home and future hospitality facilities. This includes managing staff, implementing policies and procedures, and ensuring high standards of service delivery.Key Responsibilities• Manage all Brand Home staff, including FOH and BOH staff•...


  • Stellenbosch, Western Cape, South Africa Hanel Full time

    Hospitality Manager Job DescriptionAt Hanel, we are seeking a highly skilled and experienced Hospitality Manager to lead our Brand Home team. The successful candidate will be responsible for managing all day-to-day operations, ensuring exceptional service delivery, and driving customer experiences.Key Responsibilities:Manage and develop a high-performing...


  • Stellenbosch, Western Cape, South Africa Exceed Human Resource Consultants Ltd Full time

    Job Title: Hospitality ManagerJob Summary:We are seeking a highly skilled and experienced Hospitality Manager to join our team at Exceed Human Resource Consultants Ltd. The successful candidate will be responsible for managing all day-to-day operations of the Brand Home, including staff management, training and development, and ensuring high standards of...

  • Hospitality Manager

    2 weeks ago


    Stellenbosch, Western Cape, South Africa Exceed Human Resource Consultants Ltd Full time

    Hospitality Manager Role OverviewThis senior hospitality management position requires a highly skilled and experienced professional to lead the day-to-day operations of the Brand Home and future hospitality facilities. The successful candidate will be responsible for managing all staff, training and development, policies and procedures, and ensuring high...


  • Stellenbosch, Western Cape, South Africa Exceed Human Resource Consultants Ltd Full time

    Job OverviewWe are seeking an experienced Operational Director to lead our daily operations and ensure the highest standard of patient care.


  • Stellenbosch, Western Cape, South Africa Exceed Human Resource Consultants Ltd Full time

    Key Responsibilities:Manage day-to-day operations of the Brand Home, ensuring high standards of service delivery.Lead and develop Brand Home staff, focusing on training and development.Implement and maintain policies and procedures related to the Brand Home.Collaborate with the sales and marketing team to support national and international strategies.Oversee...


  • Stellenbosch, Western Cape, South Africa Exceed Human Resource Consultants Ltd Full time

    Restaurant Manager Job OpportunityWe are seeking an experienced and skilled Restaurant Manager to join our team at Exceed Human Resource Consultants Ltd.About the Role:Taking orders from customers and serving food and drinks in a timely and friendly manner.Performing administrative tasks including cash handling and stock inventory.Maintaining operational...


  • Stellenbosch, Western Cape, South Africa Wild Dreams Hospitality Full time

    Job OverviewWe are seeking a highly skilled Commis Chef to join our team at Wild Dreams Hospitality. As a key member of our culinary team, you will be responsible for supporting the kitchen operations and ensuring that every dish meets our high standards.


  • Stellenbosch, Western Cape, South Africa Ejobdesign Full time

    Job Title: Luxury Service Ambassador - Food and BeverageWe are seeking a highly skilled Luxury Service Ambassador to join our team at Ejobdesign. As a key member of our food and beverage department, you will be responsible for delivering exceptional service experiences to our guests across various outlets.The ideal candidate will possess excellent...


  • Stellenbosch, Western Cape, South Africa IntelliStaff Full time

    At IntelliStaff, we are seeking a highly skilled and experienced Luxury Spa Experience Coordinator to join our team. As a key member of our spa team, you will be responsible for delivering exceptional guest service experiences in a luxurious environment.About the RoleThis is a unique opportunity to work with a leading hotel brand, offering a competitive...

  • Luxury Spa Therapist

    2 weeks ago


    Stellenbosch, Western Cape, South Africa IntelliStaff Full time

    About the Role:We are seeking a highly skilled Luxury Spa Therapist to join our team at IntelliStaff. As a key member of our spa team, you will be responsible for delivering exceptional guest experiences through high-quality spa treatments and personalized advice on skincare and wellness.Key Responsibilities:Cleaning and Maintenance: Clean and tidy hotel...


  • Stellenbosch, Western Cape, South Africa Exceed Human Resource Consultants Full time

    Job Overview:The Senior Financial Operations Director will oversee the management of financial data and processes to drive business growth and efficiency. This role requires a strong understanding of general accounting processes, with experience in managerial positions and exposure to operations and manufacturing.About Exceed Human Resource Consultants:We...


  • Stellenbosch, Western Cape, South Africa Stellenbosch University Full time

    Faculty Director RoleThe Director of Faculty Management will lead the Faculty of Science at Stellenbosch University in delivering effective business management services. This includes coordinating functional support, managing service level agreements, and ensuring compliance with University policies.Key ResponsibilitiesOperational Excellence: Support the...


  • Stellenbosch, Western Cape, South Africa IntelliStaff Full time

    Job Overview:At IntelliStaff, we are seeking an experienced Housekeeping Operations Manager to lead our housekeeping team in delivering exceptional guest experiences.Key Responsibilities:Oversee the daily operations of the housekeeping department, ensuring seamless room preparations and efficient workflow management.Develop and implement comprehensive...


  • Stellenbosch, Western Cape, South Africa IntelliStaff Full time

    Job Title: Executive Housekeeping ManagerJob Summary:We are seeking an exceptional Executive Housekeeping Manager to lead our housekeeping team and maintain the highest standards of cleanliness and quality in our luxury hotel or 5-star estate. As a key member of our management team, you will be responsible for developing and implementing housekeeping...