Helpdesk Technician

We are seeking a highly skilled Technical Helpdesk Operations Manager to join our team at Datafin Recruitment.Job Description:The successful candidate will lead the day-to-day operations of our Helpdesk, ensuring prompt and effective customer support. This role requires strong leadership and management skills, as well as technical expertise in areas such as...

OverviewSA Commercial (Pty) Ltd is a respected provider of accounting software solutions, committed to delivering outstanding service to our clients. We are seeking a skilled Technical Support Specialist to join our team and provide expert assistance to our customers with their accounting software queries.Key ResponsibilitiesThe successful candidate will be...

Position: IT Field Services & Helpdesk TechnicianLocation: Cape Town, South Africa – Southern Suburbs - OnsiteJob OverviewWe are seeking a skilled and experienced IT Field & Helpdesk Technician to join our team at Pure Placements. As an integral member of our technical support team, you will play a vital role in providing on-site technical assistance to...

Job Description: As a skilled professional at Bidvest Facilities Management, you will be responsible for delivering exceptional customer service as a Helpdesk Operator. This role requires strong communication skills, both verbally and in writing, to effectively capture and process customer requests. Your key responsibilities will include: • Managing...

Job SummaryWe are seeking a skilled Financial Services Helpdesk Technician to join our team at SA Commercial (Pty) Ltd. As a key member of our team, you will provide expert technical support to our customers with their accounting software queries. Your primary responsibilities will include:Resolving complex accounting queries, including VAT and other...

About the RolePure Placements is seeking a skilled IT Field Services Expert to join our team in Cape Town. As an IT Field & Helpdesk Technician, you will play a critical role in providing on-site technical support to clients.ResponsibilitiesDiagnose and resolve complex IT issues.Perform regular maintenance and updates to ensure optimal performance of client...

About the Role:We are seeking a highly skilled IT Field Services Expert to join our team at Pure Placements (PTY) LTD. As an IT Field & Helpdesk Technician, you will play a critical role in providing on-site technical support to our clients.Key Responsibilities:Provide on-site technical support for hardware and software issues.Install, configure, and...

It's known as a "Catch 22" situation... but it's OK, because we have a solution: we will consider you for an “Apprentice" Junior IT Helpdesk technician position without experience, as long as you are: - Intelligent - Warm - Loyal - Persistent - Self - Organized - Enjoy problem solving - Enjoy assisting people with technical difficulties - Have a passion...

**Helpdesk End-User Support Technician Cape Town** Our IT Technology client is looking for a Helpdesk End-User Support Technician with 3 years plus experience. The End-User Support Technician is responsible for providing technical support to all customer end-users via the helpdesk and relevant support channels. This includes the efficient resolution of...

**PURPOSE OF ROLE** The Facilities Helpdesk Coordinator's core function is to ensure efficient and effective day-to-day helpdesk management and administrative service to all clients and employees of Lesedi Power Generation, other stakeholders. Manage and maintain the facilities helpdesk management system, responsible for updated reports to FAM, and...

**Position Summary**: We are seeking a highly motivated **Helpdesk Technician **to support our Infrastructure and Service desk in Atlanta. The purpose of the Infrastructure Support Engineer role is to provide technical expertise to support the service desk and maintain infrastructure for the organization in the EMEA offices. This is an internal...

**Position Summary**: We are seeking a highly motivated **Helpdesk Technician **to support our Infrastructure and Service desk in Atlanta. The purpose of the Infrastructure Support Engineer role is to provide technical expertise to support the service desk and maintain infrastructure for the organization in the EMEA offices. This is an internal...

Cape Town - Posted 4 hours ago **Purpose** The End-User Support Technician is responsible for providing technical support to all customer end-users via the helpdesk and relevant support channels. This includes the efficient resolution of support tickets across a variety of platforms and technologies. **Terms** The position is permanent, with a focus...

A busy growing IT services company based in Cape Town is looking for a Helpdesk Administrator to join their team. You will be responsible for logging calls and allocating tasks to technicians and engineers. - Call logging process on Auto Task - Distribute tickets to engineers and technicians. - Assist with fieldwork as requested by engineers. - Maintains log...

**Brief Role Description** To efficiently capture and process customer requests in accordance with Service Level Agreements (SLA) **Key Performance Areas (Kpa's)** - Must be clear and audible on telephone and hand-held radio mediums. Well-spoken. - Issuing and managing logged jobs from the helpdesk to the supplier, technicians, and maintenance personnel. -...

**Position:** IT Field Services & Helpdesk Technician**Location:** Cape Town, South Africa – Southern Suburbs - Onsite **Role Overview:**  As an IT Field & Helpdesk Technician, you will play a critical role in providing on-site technical support to Our Client's clients. You will be responsible for diagnosing and resolving complex IT issues, performing...

Brief Role Description To efficiently capture and process customer requests in accordance with Service Level Agreements (SLA) Key Performance Areas (Kpa's) Must be clear and audible on telephone and hand-held radio mediums. Well-spoken. Must have a high level of e-mail etiquette and understand the professionalism of a draft or response of an e-mail. Issuing...

ENVIRONMENT: A thriving Managed Service Provider company dedicated to achieving excellence in the IT industry seeks a Technical Helpdesk Manager for this hands-on role where you will lead Helpdesk operations, ensuring smooth delivery of technical support and maintaining high customer satisfaction levels. The ideal candidate must be willing and able to go...

We are seeking an IT Technician in Sea Point, Cape Town, who is experienced with IT Technicians guidance and support in Windows based environment and is experienced in the hospitality IT field Minimun Requirements - Grade 12 (Matric) - N+ and A+ Certificates - 2 + years IT Experience - Experience in Hospitality IT - Experienced in helpdesk and remote...

**We Want You**: **You Bring**: - Matric - Relevant information technology qualification. - A minimum of 1 year of experience in an IT Helpdesk environment. - Exposure and experience within an IT Helpdesk service desk. - A+ or N+ certification (advantageous). - ITIL Foundation certification (advantageous). **What You’ll Do**: **Technical support** -...

**IT Technician (Tier 1) - Cape Town CBD** As an IT Technician Tier 1, you will play a crucial role in maintaining, troubleshooting, and enhancing our company's IT systems. You will work alongside a talented IT team to provide technical support, ensure network and system reliability, and assist employees with IT-related issues. Your expertise will...

Western Cape - , - CPT - North - (Market related) - Our client in the Facilities Management sector has an opportunity available for a Building Technician/Handyman in the Cape Town area. - Requirements: - Matric/Grade 12 - Minimum 3 years’ experience to include good DIY skills with some carpentry skills. - Basic electrical knowledge - Experience in dealing...

Job Type: Full Time Report To: Group ICT Manager Position Type: Permanent Remote Opportunity: No Location: Somerset West, Western Cape, South Africa Job Purpose: Provide end-user support, provisioning hardware & software, and troubleshooting end-user IT systems. Key Performance Areas and Responsibilities: Customer **First-line support for IT incidents....

Vantage Debt Management is looking for a focused, self-motivated, and hardworking individual to join our IT team as a Junior IT Support Technician. The chosen individual must be passionate about technology and innovation. We are based in Salt River, Cape Town and established in 2017. **Key Responsibilities**: - Monitoring and management of company firewall...

**The Company**:4D Innovations Group (Pty) Ltd t/a **ESET Southern Africa** **Role Name**: Junior IT Technician **Location**: Belmont Square, Rondebosch, Cape Town **Type of Position**:Full-time **Hours of work**: Monday - Friday, 08:30 to 17:00 **Role summary**: The Junior IT Technician will work closely with all staff within the business. The primary...

**ICT Technician (Printing, Security Cameras, Telephony)** Claremont A private academic institution seeks to appoint an ICT Technician (Printing, Security Cameras & Telephony), who will support the _**Printing & Reproduction**_ area of the ICT Department. The ideal incumbent will have the relevant IT qualifications and competencies, coupled with 3 years...

Well established company is looking for an **IT Support Technician/Administrato**r with m**inimum 3 years experience** in a similar role. Will provide 1st line support to the business as per Service Level Agreement (SLA). To take calls, logging and update customer queries, technical diagnostics/troubleshooting and managing customer expectations. The case...