IT Field Services Expert
1 month ago
About the Role:
We are seeking a highly skilled IT Field Services Expert to join our team at Pure Placements (PTY) LTD. As an IT Field & Helpdesk Technician, you will play a critical role in providing on-site technical support to our clients.
Key Responsibilities:
- Provide on-site technical support for hardware and software issues.
- Install, configure, and troubleshoot IT equipment, including desktops, laptops, printers, and networking devices.
- Perform regular maintenance and updates to ensure optimal performance of client systems.
- Assist with network setup and management, including switches, routers, and firewalls.
- Collaborate with remote support teams to resolve escalated issues efficiently.
- Maintain accurate documentation of client systems and service activities.
- Deliver exceptional customer service and build strong client relationships.
Requirements:
- Proven experience as an IT Field Services Technician or similar role.
- Strong knowledge of computer hardware, software, and networking.
- Proficiency in Windows and macOS operating systems.
- Experience with Microsoft Office 365, Active Directory, and other common IT applications.
Benefits:
- A competitive salary of R20,000 - R25,000 CTC per annum.
- Opportunities for professional growth and development.
- A supportive and collaborative work environment.
- Exposure to a wide range of technologies and industries.
About Us:
Pure Placements (PTY) LTD is a leading provider of IT field services, dedicated to delivering exceptional client experiences. We offer a dynamic and challenging work environment that fosters personal and professional growth.
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