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Key Account Executive

2 weeks ago

Johannesburg, Gauteng, South Africa Smdtechnologies Full time
Job Description

The Key Account Manager (KAM) role at Smdtechnologies is a pivotal position that requires exceptional relationship-building skills, business acumen, and strategic thinking. As the primary point of contact for key clients, you will be responsible for driving sales growth, ensuring client satisfaction, and delivering operational excellence.

Responsibilities:

  • Client Relationship Management: Develop and maintain strong relationships with key stakeholders at Checkers, ensuring clear communication and prompt issue resolution.
  • Account & Performance Management: Monitor KPIs and account performance, providing insights to drive business objectives and financial targets.
  • Strategic Planning & Growth: Identify opportunities for upselling, cross-selling, and expanding product offerings, leading strategic planning initiatives to enhance sales performance.
  • Operational Execution & Team Leadership: Manage internal teams, ensuring alignment on key objectives, provide leadership, and ensure timely deliverables.