Senior Cargo Sales Professional

1 month ago

Johannesburg, Gauteng, South Africa Qatar Duty Free Full time

We are seeking a highly skilled Senior Cargo Sales Agent to join our dynamic team in Johannesburg, South Africa.

As a Senior Cargo Sales Agent, you will be responsible for generating maximum cargo revenue in the assigned station through effective sales strategies and promotion.

Key Responsibilities:

Interact with freight forwarders, direct shippers, and/or consignees via telephone, assist customer queries, rate quotations, and optimize commercial functions related to export booking/forwarding/delivery.
Liaise with local Ground Handling Agents and the Head Office Cargo Department to ensure a high-quality service provided by QR for both import and export.
Support import customers for clearance of their cargo, liaise with customs authorities to facilitate smooth and timely import clearance, and liaise with HQ Doha and/or origin stations for necessary support.
Plan flights with maximum utilization of flight capacity, control, and operation for export and import.
Coordinate with customers/cargo claims supervisor at head office, handle discrepancies at stations, and manage all administrative issues related to stations.
Disseminate all cargo-related information to update customers regarding customs, governmental, and health authorities' rules and head office to comply with regulations and avoid penalties, destruction, etc.
Ensure notifications are sent officially on cargo arrival information to freight forwarders/agents/direct customers to avoid cargo staying under airlines' custody for a long period, damages, and space availability at the warehouse.
Ensure full awareness of work health and safety requirements and expectations to minimize health and safety risks for self and colleagues.
Prepare weekly, monthly, or necessary services reports and system accounting updates on every flight departure.

We offer an extraordinary story of growth and opportunities for our team members.

Our team is a community of skilled and ambitious professionals who strive to achieve the impossible.

The successful candidate will have:

Relevant vocational, tertiary, or trade qualification.
Minimum 3 years of relevant experience.
Excellent communication skills with fluency in English language.
High energy and positive attitude to perform well in a high-pressured and demanding environment.
High level of computer literacy.
IATA/TACT Regulations.
Knowledge in cargo sales.
Excellent customer focus and service delivery.
Good interpersonal skills and strong team orientation.

Be part of an extraordinary story

At Qatar Airways, we offer a unique opportunity for growth and development.

Our team is comprised of skilled and ambitious professionals who strive to achieve the impossible.

We are looking for a Senior Cargo Sales Agent to join our team in Johannesburg, South Africa.

The ideal candidate will have:

Relevant vocational, tertiary, or trade qualification.
Minimum 3 years of relevant experience.
Excellent communication skills with fluency in English language.
High energy and positive attitude to perform well in a high-pressured and demanding environment.
High level of computer literacy.
IATA/TACT Regulations.
Knowledge in cargo sales.
Excellent customer focus and service delivery.
Good interpersonal skills and strong team orientation.