Senior Retail Operations Manager

1 month ago


Pretoria, Gauteng, South Africa People Dimension Full time
Overview

People Dimension is a leading company in the Butchery/Meat Industry, seeking an experienced Senior Retail Operations Manager to oversee our butcheries in Xavier-Gauteng, Secunda-Mpumalanga, and Kimberly-Northern Cape.

Job Summary

We are offering a competitive salary of R250,000 - R350,000 per annum for this exciting opportunity. As a Senior Retail Operations Manager, you will be responsible for managing the day-to-day operations of our retail stores, ensuring exceptional customer service, and driving sales growth.

Key Responsibilities
  • Stock Management:
    • Develop and implement effective stock ordering systems to minimize stock losses and ensure timely deliveries.
    • Manage stock levels, including daily stock reporting, stock depletion reports, and balance off with stock receiving.
    • Maintain high standards of housekeeping, adhering to HACCP and OHSA regulations.
  • Employee Management:
    • Recruit, onboard, and train new employees, promoting a positive work environment.
    • Develop and implement employee relations strategies to foster open communication and address disciplinary issues.
    • Conduct regular performance evaluations and provide constructive feedback.
  • Store Organisation:
    • Create visually appealing store displays and promotions, showcasing products effectively.
    • Re-arrange store shelves and products regularly to maintain an attractive store environment.
    • Monitor and manage non-moving items, identifying opportunities to increase sales.
  • Cash Management:
    • Ensure accurate and efficient cash handling procedures, minimizing cash losses.
    • Regularly review and reconcile cash ups, ATM balances, and safe management.
  • Customer Service:
    • Deliver exceptional customer experiences, addressing complaints promptly and accurately.
    • Analyze customer feedback to inform improvements in customer satisfaction.
    • Lead by example, promoting a culture of excellent customer service throughout the store.
  • System Administration:
    • Effectively manage staff clockings, CCTV cameras, physical security guards, and alarm systems.
    • Stay up-to-date with system maintenance, Meat Matrix, and ERS functionality.
Requirements
  • Bachelor's degree in Business or related field, preferably with a focus on retail management.
  • Minimum 5 years' experience in retail management, preferably in a supervisory or leadership role.
  • Excellent verbal and written communication skills, with the ability to lead and motivate teams.
  • Proficient in MS Office Suite, with knowledge of ERP systems and stock management software.
  • Basic understanding of income statements, cash flows, and financial management principles.
  • Energetic and self-starter, with a passion for delivering exceptional customer service.
What We Offer

In addition to a competitive salary, we offer a comprehensive benefits package, including medical aid, retirement fund, and paid time off.



  • Pretoria, Gauteng, South Africa TalentLink Full time

    TalentLink Senior Retail Operations Manager Job OverviewAs a key member of our retail team at TalentLink, you will play a critical role in driving sales growth and ensuring the successful operation of our stores.


  • Pretoria, Gauteng, South Africa MPRTC Full time

    Job OverviewWe are seeking a highly skilled Senior Retail Operations Manager to lead our retail team and drive business growth.


  • Pretoria, Gauteng, South Africa MPRTC Full time

    Job DescriptionQualifications & ExperienceWe are seeking a Senior Retail Operations Manager to join our team at MPRTC. The ideal candidate will have proven experience in retail management, preferably in a multi-store capacity, and strong leadership skills to motivate and manage teams. Key Responsibilities:Develop and implement effective retail operations...


  • Pretoria, Gauteng, South Africa Pro Select Consulting Full time

    Job Overview">We are seeking a seasoned Retail Store Manager to lead our Pro Select Consulting retail team in the Menlyn area. As a key member of our management team, you will be responsible for driving store performance, fostering innovation, and delivering exceptional customer experiences.">About the Role">Develop and implement strategies to drive sales...


  • Pretoria, Gauteng, South Africa Dante Personnel Full time

    We are seeking a highly skilled Senior Retail Operations Manager to lead our hardware team. This is a fantastic opportunity for a seasoned retail professional with a passion for delivering exceptional customer experiences.Key Responsibilities:Provide strategic leadership and guidance to the hardware team, ensuring seamless day-to-day operations and excellent...


  • Pretoria, Gauteng, South Africa MPRTC Full time

    Job OverviewWe are seeking a seasoned retail operations manager to lead our multi-store retail business. As a key member of our team, you will be responsible for driving sales performance, managing teams, and implementing operational strategies to achieve business goals.


  • Pretoria, Gauteng, South Africa MPRTC Full time

    About the RoleWe are seeking a highly skilled and experienced Branch Manager to lead our retail operations team. This is an exciting opportunity for a results-driven professional to take ownership of our branch's success and drive business growth.


  • Pretoria, Gauteng, South Africa Pro Select Consulting Full time

    Job Title:Senior Retail Operations Manager - Menlyn AreaAbout the Role:We are seeking an experienced and dynamic Senior Retail Operations Manager to join our team at Pro Select Consulting. As a key member of our management team, you will be responsible for guiding and overseeing the day-to-day activities of our store, with a focus on exceeding sales targets,...


  • Pretoria, Gauteng, South Africa MPRTC Full time

    Company OverviewMPRTC is a leading organization in the industry, committed to excellence and customer satisfaction.SalaryThe estimated salary for this position is $80,000 per annum, based on national averages.Job DescriptionWe are seeking an experienced Branch Manager to lead our retail operations. The successful candidate will be responsible for managing...


  • Pretoria, Gauteng, South Africa PUMA Full time

    Job OverviewWe are seeking a highly skilled Senior Retail Sales Manager to join our team at PUMA. This is an exciting opportunity for a results-driven individual to lead and promote sales culture within a retail store, driving sales, KPIs, and profitability goals.The ideal candidate will have extensive management experience in a focused, customer...


  • Pretoria, Gauteng, South Africa TFG Full time

    Job Title: Senior Retail Store LeaderWe are seeking a skilled and experienced Senior Retail Store Leader to join our team at TFG in Gauteng. The successful candidate will be responsible for driving business growth, managing store operations, and ensuring exceptional customer service.


  • Pretoria, Gauteng, South Africa PUMA Full time

    About the RoleWe are seeking a highly motivated and experienced Retail Sales Operations Manager to join our team at PUMA. This is an exciting opportunity for a results-driven individual to take on a leadership role in managing and promoting sales culture within a retail store.The successful candidate will be responsible for ensuring the store consistently...

  • Operations Manager

    1 month ago


    Pretoria, Gauteng, South Africa Markham Full time

    Job Title: Operations Manager - RetailAbout the Role:Markham is seeking a highly skilled and experienced Floor Supervisor to join our team. As an Operations Manager, you will play a key role in supporting the store leadership team in developing and managing the floor team.About You:To be successful in this role, you will need to have a minimum of 3 years...


  • Pretoria, Gauteng, South Africa Core Group Full time

    Job Title: Retail Operations Manager - GautengWe are seeking a highly skilled and experienced Retail Operations Manager to join our team at Core Group in Gauteng. As a key member of our management team, you will be responsible for leading sales teams and driving business growth.About the Role:Lead and manage sales teams to achieve business objectivesDevelop...


  • Pretoria, Gauteng, South Africa Crazy Store Full time

    Job Title: Aspiring Retail Operations ManagerCrazy Store is seeking an exceptional individual to fill the role of Trainee Manager at our Sunninghill location in Gauteng.Salary: Estimated salary for this position is around R25,000 - R35,000 per month, commensurate with experience and qualifications.About the RoleThe successful candidate will be responsible...


  • Pretoria, Gauteng, South Africa Kontak Recruitment Full time

    We are seeking a driven Store Manager to lead a high-performing team and oversee all aspects of the store's operations.About the RoleThis role focuses on delivering exceptional customer experiences, achieving financial targets, and maintaining operational excellence in a fast-paced retail environment.ResponsibilitiesLead and motivate the team to achieve...


  • Pretoria, Gauteng, South Africa CME Recruitment Full time

    Job DescriptionWe are seeking an experienced Retail Operations Manager to join our team at CME Recruitment in Pretoria. As a key member of our luxury retail industry team, you will be responsible for driving the success of our operations within your designated region.Key Responsibilities:Sales Strategy and Performance Monitoring:Develop and implement...


  • Pretoria, Gauteng, South Africa Foschini Full time

    Job DescriptionWe are seeking a highly motivated Retail Operations Manager to join our team at Markham.About the RoleThis is an excellent opportunity for an achievement-orientated individual with excellent customer service and people management skills to drive business growth and lead our retail operations to success.Key ResponsibilitiesDrive sales growth by...


  • Pretoria, Gauteng, South Africa The Building Company Full time

    The Building Company is seeking a highly skilled Senior Retail Team Lead to join our team. The successful candidate will be responsible for leading a team of cashiers, ensuring efficient operations, and providing exceptional customer service.About the Role: As a Senior Retail Team Lead at The Building Company, you will play a critical role in driving sales...


  • Pretoria, Gauteng, South Africa PEP Full time

    Job Title: Retail Store Operations ManagerPEP is seeking an experienced and dynamic Retail Store Operations Manager to join our team at the Sasolburg Boulevard Shopping Centre.The successful candidate will be responsible for leading a high-performing store team to achieve business objectives, driving sales growth, maintaining cost control, mitigating risks,...