Strategic Retail Operations Manager

1 month ago


Pretoria, Gauteng, South Africa CME Recruitment Full time
Job Description

We are seeking an experienced Retail Operations Manager to join our team at CME Recruitment in Pretoria. As a key member of our luxury retail industry team, you will be responsible for driving the success of our operations within your designated region.

Key Responsibilities:

  • Sales Strategy and Performance Monitoring:
  • Develop and implement effective sales strategies to enhance revenue and meet objectives.
  • Monitor the sales performance of all stores within your area and collaborate with store managers to develop action plans for achieving targets.
  • Analyze weekly and monthly sales reports to identify trends and opportunities.

Operational Excellence:

  • Act as a point of contact for store managers in handling operational challenges and resolving issues promptly.
  • Ensure that stores operate in compliance with company policies, protocols, and guidelines.
  • Oversee store maintenance activities, escalating critical issues for timely resolution.

Compliance and Auditing:

  • Conduct compliance assessments of stores, particularly focusing on banking, cash management, and cash-based activities.
  • Collaborate with Human Resources to ensure thorough and clear DOL (Department of Labor) store audits.

Brand Consistency:

  • Maintain a consistent and distinctive Brand look and feel across all stores.
  • Collaborate with Visual Managers to ensure that the brand's visual merchandising guidelines are adhered to.

Requirements:

  • A minimum of 3-5 years' experience in the Retail Sector.
  • National Diploma: Retail Management/Business Management.
  • Proven experience in retail management, preferably in a multi-store environment.
  • Strong leadership and team-building skills.
  • Excellent communication and interpersonal skills.
  • Ability to analyze data, make strategic decisions, and solve problems effectively.
  • Flexibility to travel frequently within the region.
  • Ability to work in a dynamic environment and be results/deadline driven.
  • Meticulous and diligent.
  • A valid RSA driver's license and own vehicle.

Salary: R600,000 - R700,000 per annum, depending on experience.



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