Senior Retail Operations Manager
3 weeks ago
Job Overview
">We are seeking a seasoned Retail Store Manager to lead our Pro Select Consulting retail team in the Menlyn area. As a key member of our management team, you will be responsible for driving store performance, fostering innovation, and delivering exceptional customer experiences.
">About the Role
">- Develop and implement strategies to drive sales growth, improve operational efficiency, and enhance customer satisfaction.
- Lead and motivate a high-performing store team, providing coaching, guidance, and development opportunities to ensure talent retention and succession planning.
- Recruit, onboard, and manage store staff, ensuring alignment with company policies and procedures.
- Maintain a deep understanding of market trends, competitor activity, and customer preferences to inform business decisions.
- Promote a culture of compliance, adhering to all relevant laws, regulations, and company standards.
- Collaborate with cross-functional teams to develop and execute operational action plans, drive sales performance, and monitor store expenditure.
- Authorize and manage stock levels, merchandise, and inventory control processes to minimize risks and ensure adequate stock on hand.
- Drive customer engagement through effective visual merchandising, promotions, and marketing initiatives.
- Foster strong relationships with suppliers, partners, and stakeholders to achieve business objectives.
Requirements
">- Minimum 3 years' experience in a senior retail management role, preferably in a similar industry or market.
- Demonstrated track record of achieving sales growth, improving operational efficiency, and enhancing customer satisfaction.
- Excellent leadership, communication, and interpersonal skills, with the ability to inspire and motivate a high-performing team.
- Strong analytical and problem-solving skills, with the ability to interpret data and make informed business decisions.
- Ability to work collaboratively in a fast-paced environment, prioritizing multiple tasks and meeting deadlines.
- Candidate must have a clear credit and criminal record.
What We Offer
">A competitive salary package estimated at R550,000 - R650,000 per annum, depending on experience, plus additional benefits and incentives. If you're a motivated and results-driven retail professional looking for a new challenge, please submit your application.
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