Retail Operations Manager

1 month ago


Pretoria, Gauteng, South Africa Foschini Full time
Job Description

We are seeking a highly motivated Retail Operations Manager to join our team at Markham.

About the Role

This is an excellent opportunity for an achievement-orientated individual with excellent customer service and people management skills to drive business growth and lead our retail operations to success.

Key Responsibilities
  • Drive sales growth by effectively managing store turnover, controlling expenses, and minimizing stock losses.
  • Develop and execute in-store merchandising strategies to enhance visual appeal and meet customer demands.
  • Lead and manage a high-performing team, focusing on recruitment, development, employee relations, performance management, and talent retention.
  • Maintain exceptional customer satisfaction by executing our customer service strategy and ensuring timely issue resolution.
Requirements
  • Strong analytical and problem-solving skills, with a focus on figures and administration.
  • Excellent leadership and business management abilities, with a proven track record of driving results.
  • Able to manage risk within the store environment, maintaining a secure and compliant workplace.
  • Demonstrate exceptional customer service orientation, with a passion for delivering outstanding experiences.
  • A relevant qualification is advantageous, but not mandatory.

The ideal candidate will be a strategic thinker with strong communication and interpersonal skills, able to motivate and inspire a team to achieve excellence.

Compensation and Benefits

We offer a competitive salary range of $80,000 - $110,000 per annum, depending on experience, as well as a comprehensive benefits package including medical, dental, and vision coverage, retirement savings plan, and paid time off.


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