Operations Manager
1 month ago
About the Role:
Markham is seeking a highly skilled and experienced Floor Supervisor to join our team. As an Operations Manager, you will play a key role in supporting the store leadership team in developing and managing the floor team.
About You:
To be successful in this role, you will need to have a minimum of 3 years retail experience with a minimum of 1 year store leadership experience. You should also possess high flexibility and ability to adapt to different customers and situations.
Key Responsibilities:
- Support Store Leadership Team: Provide outstanding leadership to the store team and support the store management team in achieving operational excellence through a customer-centric mindset.
- Team Execution: Ensure the team executes operational tasks effectively and efficiently.
- Motivation and Commitment: Generate high levels of motivation and commitment within the store.
- Time Management: Allocate time effectively and handle multiple tasks and priorities.
- Merchandise and Visual Principles: Provide input and manage merchandise and visual principles to drive sales and customer engagement.
- KPI Performance: Drive performance through the store KPIs (e.g. turnover, rewards, new accounts, visuals).
Requirements:
- A Matric certificate.
- Minimum 3 years retail experience with a minimum of 1 year store leadership experience.
- High flexibility and ability to adapt to different customers and situations.
- A high sense of urgency with demonstrated ability to work independently.
- High flexibility and ability to adapt to different customers.
- An outstanding leadership, interpersonal, and communication skills.
- Ability to work a flexible schedule to meet the needs of the business.
Salary Information:
The estimated annual salary for this role is $60,000 - $80,000 depending on location and experience. This figure is based on industry standards and market rates for similar roles in the retail sector.
Benefits and Opportunities:
As a valued member of the Markham team, you can expect a comprehensive benefits package including medical aid, retirement fund, and generous leave entitlements. We also offer opportunities for career growth and development, as well as a dynamic and supportive work environment.
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