Operations Manager

1 month ago


Pretoria, Gauteng, South Africa Markham Full time
Job Title: Operations Manager - Retail

About the Role:

Markham is seeking a highly skilled and experienced Floor Supervisor to join our team. As an Operations Manager, you will play a key role in supporting the store leadership team in developing and managing the floor team.

About You:

To be successful in this role, you will need to have a minimum of 3 years retail experience with a minimum of 1 year store leadership experience. You should also possess high flexibility and ability to adapt to different customers and situations.

Key Responsibilities:

  • Support Store Leadership Team: Provide outstanding leadership to the store team and support the store management team in achieving operational excellence through a customer-centric mindset.
  • Team Execution: Ensure the team executes operational tasks effectively and efficiently.
  • Motivation and Commitment: Generate high levels of motivation and commitment within the store.
  • Time Management: Allocate time effectively and handle multiple tasks and priorities.
  • Merchandise and Visual Principles: Provide input and manage merchandise and visual principles to drive sales and customer engagement.
  • KPI Performance: Drive performance through the store KPIs (e.g. turnover, rewards, new accounts, visuals).

Requirements:

  • A Matric certificate.
  • Minimum 3 years retail experience with a minimum of 1 year store leadership experience.
  • High flexibility and ability to adapt to different customers and situations.
  • A high sense of urgency with demonstrated ability to work independently.
  • High flexibility and ability to adapt to different customers.
  • An outstanding leadership, interpersonal, and communication skills.
  • Ability to work a flexible schedule to meet the needs of the business.

Salary Information:

The estimated annual salary for this role is $60,000 - $80,000 depending on location and experience. This figure is based on industry standards and market rates for similar roles in the retail sector.

Benefits and Opportunities:

As a valued member of the Markham team, you can expect a comprehensive benefits package including medical aid, retirement fund, and generous leave entitlements. We also offer opportunities for career growth and development, as well as a dynamic and supportive work environment.



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