Retail Store Operations Manager

3 days ago


Pretoria, Gauteng, South Africa PEP Full time
Job Title: Retail Store Operations Manager

PEP is seeking an experienced and dynamic Retail Store Operations Manager to join our team at the Sasolburg Boulevard Shopping Centre.

The successful candidate will be responsible for leading a high-performing store team to achieve business objectives, driving sales growth, maintaining cost control, mitigating risks, and ensuring exceptional customer service standards.

Key Responsibilities:

  • Increase sales through effective customer engagement and store visual merchandising.
  • Minimise stock loss by promoting a healthy store culture and adhering to security measures and stock handling procedures.
  • Maintain accurate administration and adhere to company guidelines.
  • Lead and develop a dynamic team of retail professionals, providing coaching, training, and performance management.
  • Ensure compliance with health, safety, and housekeeping standards.

Requirements:

  • Grade 12 or equivalent qualification.
  • Proficient in English.
  • Relevant tertiary education in business or retail management.
  • A minimum of 1-2 years of experience in a retail leadership role.
  • Computer literacy in Microsoft and/or Google GSuite.

Attributes Required:

  • A passion for delivering world-class customer experiences.
  • Demonstrate integrity, willingness to go the extra mile, and strong interpersonal skills.
  • Strong managerial capabilities, including planning, leading, organising, and controlling.
  • Ability to work under pressure in a fast-paced environment.

Estimated salary range: R450,000 - R600,000 per annum, depending on experience.



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