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Customer Success Advocate

2 weeks ago


Johannesburg, Gauteng, South Africa LexisNexis Risk Solutions Full time

About LexisNexis Risk Solutions

We provide legal, regulatory, and business information and analytics to help customers increase their productivity, improve decision-making, and achieve better outcomes. As a digital pioneer, our company was the first to bring legal and business information online with our Lexis and Nexis services.

In this role, you will be responsible for developing and executing marketing plans to research business trends, competition, and opportunities, and analyze campaign results.

  • Collaborate with cross-functional teams to deliver on common goals and objectives.
  • Messaging and positioning of product segments to drive growth and customer retention.
  • Measure and optimize reach, conversions, retention, satisfaction, and loyalty.

Qualifications and Requirements

  • Significant experience in marketing and/or product management.
  • Experience in B2B sales or understanding of the sales function, and software solutions background.
  • Good written and verbal communication skills.