Executive Security Operations Manager
2 weeks ago
Fidelity Services Group is seeking a highly skilled and experienced Executive Security Operations Manager to lead our security operations team. This is a challenging and rewarding role that requires a strong background in security management, leadership, and customer service.
About the Role:
The Executive Security Operations Manager will be responsible for overseeing all aspects of our security operations, including managing budgets, supervising staff, and ensuring compliance with contractual requirements. You will work closely with our sales team to develop new business opportunities and contribute to the growth and profitability of the company.
Main Responsibilities:
- Security Operations Management: Develop and implement effective security strategies to ensure exceptional operational service levels to our client base.
- Staff Management: Supervise and train security personnel to ensure they are equipped to provide high-quality services to our clients.
- Budget Management: Manage budgets to optimize expenses, improve revenue, and identify and mitigate risks.
- Compliance: Ensure compliance with regulated Legislation and Acts, including Labour Relations Act, Basic Conditions of Employment Act (BCEA), and PSIRA.
- Customer Service: Foster excellent relationships with our clients to ensure their needs are met and exceeded.
Requirements:
- Experience: At least 8-10 years' experience in the Operational Security industry.
- Qualifications: PSIRA Grade A/B registration and Accreditation, Matric certificate (Grade 12), and valid driver's license with own reliable transport.
- Skills: Strong leadership skills, excellent communication skills, computer literate, proficient on Microsoft programs, and knowledge of business process, function, and acumen.
- Knowledge: Familiarity with ISO 9001:2000 Quality Management and requirements, labour relations, sectorial determination, basic conditions of employment act (BCEA), and occupational health & safety.
Salary and Benefits:
We offer a competitive salary range of R800,000 - R1,000,000 per annum, depending on experience, plus benefits including medical aid, retirement fund, and life insurance. If you are a motivated and results-driven individual who is passionate about delivering exceptional customer service and driving business growth, please submit your application.
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