Communications Specialist
3 weeks ago
Arvo is a leading provider of quality tools, equipment, and supplies for the jewelry and watchmaking industries.
We are committed to delivering exceptional service and products to our customers, and we value efficient and effective sales administration as a key component of our operations.
Job SummaryMain focus will be dealing with our various platforms and communication with all customer queries.
Key Responsibilities- Communicate with customers to provide updates and resolve any queries or issues.
- Handle customer inquiries and provide information about products, prices, and availability.
- Monitor and follow up on all communications (email & WhatsApp & telephone).
- Utilize strong organizational and multitasking skills to manage multiple tasks and priorities.
- Apply strong administration skills to process orders and manage records accurately.
- Develop excellent communication and customer service skills to ensure customer satisfaction.
- Exercise attention to detail and accuracy in processing orders and managing records.
- Work independently and as part of a team to achieve goals and objectives.
- Apply strong problem-solving skills to handle customer issues effectively.
- Maintain a high level of integrity and professionalism in all interactions.
- Develop strong computer skills to efficiently manage tasks and data.
- Exercise a keen eye for detail and adherence to procedures.
- Develop strong verbal and written communication skills to effectively interact with customers and colleagues.
This is a full-time permanent position based in our office in Woodstock, Cape Town.
The salary range is R8 000-R depending on experience.
Please apply online, and if you are a suitable candidate, we will be in contact.
Please note that if you are not contacted within 4 weeks of applying, we regret that your application may not be successful.
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