Delivery Operations Coordinator
4 days ago
Retail Solutions is seeking a highly organized and analytical Delivery Operations Coordinator to join our team. As a key member of our Final Mile Operations, you will play a crucial role in ensuring seamless delivery experiences for our customers.
Key Responsibilities:
- Coordinate daily operations, including tracking orders and ensuring timely product deliveries
- Review and organize incoming delivery requests, preparing reports and updates to meet operational targets
- Monitor daily performance metrics, including delivery accuracy, timing, and customer satisfaction levels
- Act as a point of contact for stakeholders and the fulfillment team, providing troubleshooting support for any issues that may arise during deliveries
- Collaborate with the Final Mile Manager to implement process improvements designed to enhance delivery speed, reduce costs, and maintain quality standards
Requirements:
- Completed Grade 12/Matric
- Strong organizational skills with attention to detail and the ability to prioritize tasks effectively
- Analytical mindset with experience in data collection and reporting preferred
- Excellent communication and problem-solving abilities
- Proficiency in Microsoft Office Suite (Excel, PowerPoint, Word) and familiarity with logistics software is an advantage
The ideal candidate will have a strong background in logistics or transportation, with experience in last-mile delivery being a plus. The salary for this position is estimated to be around $45,000-$60,000 per year, depending on location and experience. We offer a dynamic work environment and opportunities for growth and development.
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