Delivery Operations Coordinator

4 days ago


Johannesburg, Gauteng, South Africa Retail Solutions Full time

Retail Solutions is seeking a highly organized and analytical Delivery Operations Coordinator to join our team. As a key member of our Final Mile Operations, you will play a crucial role in ensuring seamless delivery experiences for our customers.

Key Responsibilities:

  • Coordinate daily operations, including tracking orders and ensuring timely product deliveries
  • Review and organize incoming delivery requests, preparing reports and updates to meet operational targets
  • Monitor daily performance metrics, including delivery accuracy, timing, and customer satisfaction levels
  • Act as a point of contact for stakeholders and the fulfillment team, providing troubleshooting support for any issues that may arise during deliveries
  • Collaborate with the Final Mile Manager to implement process improvements designed to enhance delivery speed, reduce costs, and maintain quality standards

Requirements:

  • Completed Grade 12/Matric
  • Strong organizational skills with attention to detail and the ability to prioritize tasks effectively
  • Analytical mindset with experience in data collection and reporting preferred
  • Excellent communication and problem-solving abilities
  • Proficiency in Microsoft Office Suite (Excel, PowerPoint, Word) and familiarity with logistics software is an advantage

The ideal candidate will have a strong background in logistics or transportation, with experience in last-mile delivery being a plus. The salary for this position is estimated to be around $45,000-$60,000 per year, depending on location and experience. We offer a dynamic work environment and opportunities for growth and development.



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