Customer Service Associate
2 weeks ago
**About Us**
Persona Staff is a reputable staffing agency based in Durbanville, catering to the needs of various businesses and clients.
**Job Overview**
We are seeking an experienced Customer Service Associate to join our team. The ideal candidate will possess excellent communication skills, a friendly demeanor, and the ability to multitask effectively.
**Key Responsibilities**
The successful applicant will be responsible for:
- Greeting and assisting walk-in guests and clients with a high level of professionalism
- Managing the switchboard with 9 extensions, ensuring seamless communication between staff and clients
- Sending and responding to emails on Outlook, maintaining a well-organized inbox
- Printing essential office forms and documents as required
- Maintaining a clean and welcoming reception area, adhering to company standards
- Posting job vacancies on various online platforms to attract top talent
- Collaborating with recruiters to identify suitable candidates for open positions
- Performing ad-hoc tasks as assigned by management
**Requirements**
To be considered for this role, applicants must meet the following criteria:
- Hold a Grade 12 / Senior Certificate qualification
- Possess a valid driver's license (advantageous)
- Demonstrate proficiency in Microsoft Office applications, specifically Word, Excel, and Outlook
**What We Offer**
We provide a dynamic work environment, opportunities for growth and development, and a competitive salary range of R120,000 - R150,000 per annum, commensurate with experience.
Applicants interested in this exciting opportunity can submit their updated CVs via email. Please note that responses will be made within 48 hours, and unsuccessful candidates may consider their application closed at this stage. As we prioritize data protection, all personal information shared will be handled in accordance with the POPI Act (2013). By submitting your application, you grant us permission to process your personal information for recruitment purposes only.
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