Customer Service Associate

1 month ago


Cape Town, Western Cape, South Africa Empact Group Southern Africa Full time

The Empact Group Southern Africa is seeking a motivated and enthusiastic Customer Service Associate to join our team. This role offers an exciting opportunity to develop your skills in customer service and sales, working in a fast-paced retail environment.

Key Responsibilities:
  • Provide exceptional customer service, ensuring that every interaction with our clients and customers exceeds their expectations.
  • Restock all beverages, general supplies, and perform general food service duties, maintaining a clean and organized workspace.
  • Process transactions efficiently and accurately, handling cash and operating a point-of-sale system.

We are looking for a candidate who is passionate about delivering world-class service and has excellent interpersonal and communication skills. If you have a strong work ethic, are self-motivated, and enjoy working in a dynamic team environment, we would like to hear from you.

The successful candidate will earn an estimated salary of R120,000 - R150,000 per annum, depending on experience. We offer a competitive benefits package, including medical aid, retirement fund, and annual leave.



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