Senior Account Manager

4 weeks ago

Sandton, South Africa Salesworx Full time
Job Title: Senior Account Manager

We are seeking a highly skilled and experienced Senior Account Manager to join our team at Salesworx. As a Senior Account Manager, you will be responsible for nurturing and maintaining customer relationships to ensure customer satisfaction and adherence to the requirements.

Key Responsibilities:
  • Manage client acquisition and retention
  • Develop and implement effective account management strategies
  • Conduct presentations and product/service demonstrations
  • Achieve or exceed assigned targets
  • Monitor account performance and develop action plans for improvement
  • Provide accurate forecasts and reports
  • Negotiate contracts, pricing, and terms with customers
  • Ensure mutually beneficial agreements are implemented
  • Address and resolve any objections or conflicts during negotiations
  • Maintain detailed records of activities and client interactions
  • Utilize CRM systems to track progress and manage processes
  • Prepare and present regular sales performance reports to management
  • Build and maintain strong, long-term relationships with clients
  • Serve as the primary point of contact for client inquiries and issues
  • Regularly communicate with clients to understand their requirements and provide customized solutions
  • Ensure client satisfaction with products and services
  • Provide ongoing support and follow-ups to maintain high levels of client satisfaction
  • Identify opportunities to upsell or cross-sell additional products or services
  • Collect and analyze client feedback to identify areas for improvement
  • Provide client feedback to relevant departments to drive product and service enhancements
  • Ensure compliance with all contractual obligations and SLAs
  • Stay updated on company products and services, including Data Centre and facilities infrastructure, Integrated Security and electronic services, Structured Cabling, and more
  • Provide clients with accurate and detailed product information
  • Train clients on the usage and benefits of products or services
  • Maintain awareness of the competitive landscape, market pricing, and strategy, and how to penetrate new markets
  • Contribute to the knowledge base of company solutions and services within a practice area or service area by sharing best practices with internal teams and client teams
  • Support other team members throughout the sales cycle from engagement to billing
  • Build and maintain close relationships with relevant OEMs
  • Target the Public Sector to increase the client database in this regard
  • Assist the company with Business Development on a consistent basis
Requirements:
  • A Degree in Business Administration, Marketing, Sales, Communications, or a related field
  • A National Senior Certificate
  • Pre-existing relationship capital in the market
Soft Skills:
  • Proactive and result-oriented individual
  • Excellent communication and relationship-building skills
  • Strong negotiation and conflict resolution skills
  • Ability to manage time and prioritize tasks
  • Open-minded and resilient
  • Critical thinker and sound decision maker
Core Values:
  • Quality
  • Ethical Operations
  • Innovation
  • Customer Satisfaction
Technical Skills and Systems:
  • Proficiency with CRM systems
  • Reporting, data capturing, and analyzing skills
  • Understanding of sales and marketing tools and methods
  • Product and service expertise
Benefits:

R42,000 CTC + lucrative commission + petrol card

  • Senior Account Manager

    2 months ago

    Sandton, South Africa Salesworx Full time

    Job Title: Senior Account ManagerAt Salesworx, we are seeking a highly skilled Senior Account Manager to join our team. As a key member of our sales team, you will be responsible for nurturing and maintaining customer relationships to ensure customer satisfaction and adherence to the requirements.Key Responsibilities:Manage client acquisition and retention...

  • Senior Management Accountant

    1 month ago

    Sandton, South Africa Dimension Data Full time

    Job Title: Senior Management AccountantAt Dimension Data, we are seeking a highly skilled Senior Management Accountant to join our team. As a key member of our Financial Planning and Analysis (FP&A) team, you will play a critical role in driving business growth and success.Key Responsibilities:Analyse financial data to inform business decisions and drive...

  • Senior Management Accountant

    1 month ago

    Sandton, South Africa Exxaro Recruitment Full time

    At the heart of Exxaro Resources, our success story is not just written in numbers but in the vibrant tapestry of our people. We are more than a company.  We are a winning team, a community of passionate individuals who find fulfilment in shared victories. Joining Exxaro isn't just about a job; it's about becoming part of a winning family, where each member...

  • Senior Account Manager

    2 months ago

    Sandton, South Africa Salesworx Full time

    Job Title: Senior Account ManagerWe are seeking a highly skilled Senior Account Manager to join our team at Salesworx. As a Senior Account Manager, you will be responsible for nurturing and maintaining customer relationships to ensure customer satisfaction and adherence to the requirements.Key Responsibilities:Manage client acquisition and retentionDevelop...

  • Senior Account Manager

    1 month ago

    Sandton, South Africa Salesworx Full time

    Job Title: Senior Account ManagerWe are seeking a highly skilled Senior Account Manager to join our team at Salesworx. As a Senior Account Manager, you will be responsible for nurturing and maintaining customer relationships to ensure customer satisfaction and adherence to the requirements.Key Responsibilities:Manage client acquisition and retentionIdentify...

  • Senior Account Manager

    1 month ago

    Sandton, South Africa Salesworx Full time

    Job Title: Senior Account ManagerWe are seeking a highly skilled Senior Account Manager to join our team at Salesworx. As a Senior Account Manager, you will be responsible for nurturing and maintaining customer relationships to ensure customer satisfaction and adherence to the requirements.Key Responsibilities:Manage client acquisition and retentionDevelop...

  • Senior Account Manager

    1 month ago

    Sandton, South Africa TalentCru Full time

    Job Title: Senior Account Manager Level 1Job Summary:TalentCru is seeking a highly skilled Senior Account Manager to join our team. As a Senior Account Manager, you will be responsible for managing various processes, including evaluating, preparing, and presenting applications for funding that contribute to the Department's objectives and the development...

  • Senior Account Manager

    7 months ago

    Sandton, South Africa TBWA South Africa Full time

    A Senior Account Manager is required to join the Internal Communications portfolio. Their role within the portfolio will be to oversee integrated, internal communication and HR-related comms projects on a day-to-day basis, ensuring that these run smoothly and achieve their potential. Daily contact with clients is a key part of the job, so offering new and...

  • Senior Account Manager

    3 weeks ago

    Sandton, South Africa Salesworx Full time

    Job Title: Senior Account ManagerAt Salesworx, we are seeking a highly skilled Senior Account Manager to join our team. As a Senior Account Manager, you will be responsible for nurturing and maintaining customer relationships to ensure customer satisfaction and adherence to the requirements.Key Responsibilities:Managing client acquisition and...

  • Senior Account Manager

    1 week ago

    Sandton, South Africa Salesworx Full time

    Job SummarySalesworx is seeking an experienced Senior Account Manager to join our team in Gauteng. The ideal candidate will have a strong background in sales, marketing, and customer relationship management.This is a challenging yet rewarding role that requires a proactive and results-driven individual who can identify and develop new business...

  • Senior Accountant

    2 months ago

    Sandton, South Africa Arvo Full time

    Senior Accountant Job DescriptionArvo is seeking a highly skilled Senior Accountant to join their team in Sandton, Gauteng. As a Senior Accountant, you will be responsible for managing end-to-end accounting tasks for a range of SME businesses.Key Responsibilities:Financial Reporting: Maintain accurate records using accounting software packages such as Xero...

  • Senior Account Manager

    5 months ago

    Sandton, South Africa Prodigious Full time

    **Company Description** We are looking for someone who views marketing and advertising as a career and not a job. If you are passionate about creative, digital content and trends, production and making cool stuff then reach out! Our expectation is that you will build strong relationships with both our clients and internal agency stakeholders and drive...

  • Senior Accountant

    2 months ago

    Sandton, South Africa Arvo Full time

    Job Title: Senior AccountantArvo is seeking a highly skilled and experienced Senior Accountant to join their team. As a Senior Accountant, you will be responsible for managing end-to-end accounting tasks for a range of SME businesses.Key Responsibilities:Maintain accurate records using industry-leading accounting software packages.Process transactions,...

  • Senior Accountant

    2 months ago

    Sandton, South Africa Arvo Full time

    Job Title: Senior AccountantArvo is seeking a highly skilled and experienced Senior Accountant to join their team in Sandton, Gauteng. As a Senior Accountant, you will play a crucial role in managing end-to-end accounting tasks for a range of SME businesses.Key Responsibilities:Financial Reporting: Maintain accurate records using accounting software packages...

  • Senior Account Manager

    4 weeks ago

    Sandton, South Africa Salesworx Full time

    Job Title: Senior Account ManagerOur client, a leading South African market player in IT infrastructure solutions and services, is seeking a skilled Senior Account Manager to join their team. The ideal candidate will be responsible for nurturing and maintaining customer relationships, ensuring customer satisfaction, and driving business growth.Key...

  • Senior Account Manager

    3 weeks ago

    Sandton, South Africa Salesworx Full time

    Job DescriptionWe are seeking a highly skilled Senior Account Manager to join our team at Salesworx. As a Senior Account Manager, you will be responsible for nurturing and maintaining customer relationships to ensure customer satisfaction and adherence to the requirements.Key Responsibilities:Managing client acquisition and retentionDeveloping and...

  • Senior Accountant

    3 months ago

    Sandton, South Africa Arvo Full time

    Job title: Senior AccountantOur client is experiencing explosive growth and is seeking an experienced and detail-oriented Senior Accountant to join their team. The Senior Accountant will work closely with a team of accountants to manage end-to-end accounting tasks for a range of SME businesses. Using industry-leading tools, the role will report directly to...

  • Senior Accountant

    2 months ago

    Sandton, South Africa Arvo Full time

    Job title: Senior Accountant Our client is experiencing explosive growth and is seeking an experienced and detail-oriented Senior Accountant to join their team.  The Senior Accountant will work closely with a team of accountants to manage end-to-end accounting tasks for a range of SME businesses. Using industry-leading tools, the role will report directly...

  • Senior Accountant

    3 months ago

    Sandton, South Africa Arvo Full time

    Job title: Senior AccountantOur client is experiencing explosive growth and is seeking an experienced and detail-oriented Senior Accountant to join their team. The Senior Accountant will work closely with a team of accountants to manage end-to-end accounting tasks for a range of SME businesses. Using industry-leading tools, the role will report directly to...

  • Senior Account Manager

    1 month ago

    Sandton, South Africa TalentCru Full time

    Job Title: Senior Account Manager Level 1Job Summary:TalentCru is seeking a highly skilled Senior Account Manager to join our team. As a key member of our organization, you will be responsible for managing various processes, including evaluating, preparing, and presenting applications for funding that contribute to the Department's objectives and the...