Senior Account Manager

3 weeks ago

Sandton, South Africa Salesworx Full time
Job Title: Senior Account Manager

At Salesworx, we are seeking a highly skilled Senior Account Manager to join our team. As a Senior Account Manager, you will be responsible for nurturing and maintaining customer relationships to ensure customer satisfaction and adherence to the requirements.

Key Responsibilities:

  • Managing client acquisition and retention
  • Identifying and targeting potential clients to expand the current customer base
  • Developing and implementing effective account management strategies
  • Conducting presentations and product/service demonstrations
  • Achieving or exceeding assigned targets
  • Monitoring account performance and developing action plans for improvement
  • Providing accurate forecasts and reports
  • Negotiating contracts, pricing, and terms with customers
  • Ensuring mutually beneficial agreements are implemented
  • Addressing and resolving any objections or conflicts during negotiations
  • Maintaining detailed records of activities and client interactions
  • Utilizing CRM systems to track progress and manage processes
  • Preparing and presenting regular sales performance reports to management
  • Building and maintaining strong, long-term relationships with clients
  • Serving as the primary point of contact for client inquiries and issues
  • Regularly communicating with clients to understand their requirements and providing customized solutions
  • Ensuring client satisfaction with products and services
  • Providing ongoing support and follow-ups to maintain high levels of client satisfaction
  • Identifying opportunities to upsell or cross-sell additional products or services
  • Collecting and analyzing client feedback to identify areas for improvement
  • Providing customer feedback to the relevant departments to drive product and service enhancements
  • Ensuring compliance with all contractual obligations and SLAs
  • Remaining updated around the company's products and services, including Data Centre and facilities infrastructure, Integrated Security and electronic services, Structured Cabling, and more
  • Providing clients with accurate and detailed product information
  • Training clients around the usage and benefits of the products or services
  • Maintaining an awareness of the competitive landscape, market pricing, and strategy, and how to penetrate a new market
  • Contribute to the knowledge base of company solutions and services within a practice area or service area by sharing best practices with internal teams, as well as client teams
  • Supporting other team members throughout the sales cycle from engagement, quoting to billing
  • Building and maintaining a close relationship with relevant OEMs
  • Targeting the Public Sector to increase the client database in this regard
  • Assisting the company with Business Development on a consistent basis

Requirements:

  • A Degree in Business Administration, Marketing, Sales, Communications, or a related field
  • A National Senior Certificate
  • Having pre-existing relationship capital in the market

Soft Skills:

  • Proactive and result-oriented individual
  • Excellent communication and relationship-building skills
  • Strong negotiation and conflict resolution skills
  • Ability to manage time and prioritize tasks
  • Open-minded and resilient
  • Critical thinker and sound decision maker

Core Values:

  • Quality
  • Ethical Operations
  • Innovation
  • Customer Satisfaction

Technical Skills and Systems:

  • Proficiency with CRM systems
  • Reporting, data capturing, and analyzing skills
  • Understanding of sales and marketing tools and methods
  • Product and service expertise

Benefits:

R42,000 CTC + lucrative commission + petrol card

  • Senior Account Manager

    2 months ago

    Sandton, South Africa Salesworx Full time

    Job Title: Senior Account ManagerAt Salesworx, we are seeking a highly skilled Senior Account Manager to join our team. As a key member of our sales team, you will be responsible for nurturing and maintaining customer relationships to ensure customer satisfaction and adherence to the requirements.Key Responsibilities:Manage client acquisition and retention...

  • Senior Management Accountant

    1 month ago

    Sandton, South Africa Dimension Data Full time

    Job Title: Senior Management AccountantAt Dimension Data, we are seeking a highly skilled Senior Management Accountant to join our team. As a key member of our Financial Planning and Analysis (FP&A) team, you will play a critical role in driving business growth and success.Key Responsibilities:Analyse financial data to inform business decisions and drive...

  • Senior Management Accountant

    1 month ago

    Sandton, South Africa Exxaro Recruitment Full time

    At the heart of Exxaro Resources, our success story is not just written in numbers but in the vibrant tapestry of our people. We are more than a company.  We are a winning team, a community of passionate individuals who find fulfilment in shared victories. Joining Exxaro isn't just about a job; it's about becoming part of a winning family, where each member...

  • Senior Account Manager

    1 month ago

    Sandton, South Africa Salesworx Full time

    Job Title: Senior Account ManagerWe are seeking a highly skilled Senior Account Manager to join our team at Salesworx. As a Senior Account Manager, you will be responsible for nurturing and maintaining customer relationships to ensure customer satisfaction and adherence to the requirements.Key Responsibilities:Manage client acquisition and retentionIdentify...

  • Senior Account Manager

    1 month ago

    Sandton, South Africa Salesworx Full time

    Job Title: Senior Account ManagerWe are seeking a highly skilled Senior Account Manager to join our team at Salesworx. As a Senior Account Manager, you will be responsible for nurturing and maintaining customer relationships to ensure customer satisfaction and adherence to the requirements.Key Responsibilities:Manage client acquisition and retentionDevelop...

  • Senior Account Manager

    2 months ago

    Sandton, South Africa Salesworx Full time

    Job Title: Senior Account ManagerWe are seeking a highly skilled Senior Account Manager to join our team at Salesworx. As a Senior Account Manager, you will be responsible for nurturing and maintaining customer relationships to ensure customer satisfaction and adherence to the requirements.Key Responsibilities:Manage client acquisition and retentionDevelop...

  • Senior Account Manager

    4 weeks ago

    Sandton, South Africa Salesworx Full time

    Job Title: Senior Account ManagerWe are seeking a highly skilled and experienced Senior Account Manager to join our team at Salesworx. As a Senior Account Manager, you will be responsible for nurturing and maintaining customer relationships to ensure customer satisfaction and adherence to the requirements.Key Responsibilities:Manage client acquisition and...

  • Senior Account Manager

    1 month ago

    Sandton, South Africa TalentCru Full time

    Job Title: Senior Account Manager Level 1Job Summary:TalentCru is seeking a highly skilled Senior Account Manager to join our team. As a Senior Account Manager, you will be responsible for managing various processes, including evaluating, preparing, and presenting applications for funding that contribute to the Department's objectives and the development...

  • Senior Account Manager

    7 months ago

    Sandton, South Africa TBWA South Africa Full time

    A Senior Account Manager is required to join the Internal Communications portfolio. Their role within the portfolio will be to oversee integrated, internal communication and HR-related comms projects on a day-to-day basis, ensuring that these run smoothly and achieve their potential. Daily contact with clients is a key part of the job, so offering new and...

  • Senior Accountant

    2 months ago

    Sandton, South Africa Arvo Full time

    Senior Accountant Job DescriptionArvo is seeking a highly skilled Senior Accountant to join their team in Sandton, Gauteng. As a Senior Accountant, you will be responsible for managing end-to-end accounting tasks for a range of SME businesses.Key Responsibilities:Financial Reporting: Maintain accurate records using accounting software packages such as Xero...

  • Senior Account Manager

    1 week ago

    Sandton, South Africa Salesworx Full time

    Job SummarySalesworx is seeking an experienced Senior Account Manager to join our team in Gauteng. The ideal candidate will have a strong background in sales, marketing, and customer relationship management.This is a challenging yet rewarding role that requires a proactive and results-driven individual who can identify and develop new business...

  • Senior Account Manager

    5 months ago

    Sandton, South Africa Prodigious Full time

    **Company Description** We are looking for someone who views marketing and advertising as a career and not a job. If you are passionate about creative, digital content and trends, production and making cool stuff then reach out! Our expectation is that you will build strong relationships with both our clients and internal agency stakeholders and drive...

  • Senior Accountant

    2 months ago

    Sandton, South Africa Arvo Full time

    Job Title: Senior AccountantArvo is seeking a highly skilled and experienced Senior Accountant to join their team. As a Senior Accountant, you will be responsible for managing end-to-end accounting tasks for a range of SME businesses.Key Responsibilities:Maintain accurate records using industry-leading accounting software packages.Process transactions,...

  • Senior Accountant

    2 months ago

    Sandton, South Africa Arvo Full time

    Job Title: Senior AccountantArvo is seeking a highly skilled and experienced Senior Accountant to join their team in Sandton, Gauteng. As a Senior Accountant, you will play a crucial role in managing end-to-end accounting tasks for a range of SME businesses.Key Responsibilities:Financial Reporting: Maintain accurate records using accounting software packages...

  • Senior Account Manager

    4 weeks ago

    Sandton, South Africa Salesworx Full time

    Job Title: Senior Account ManagerOur client, a leading South African market player in IT infrastructure solutions and services, is seeking a skilled Senior Account Manager to join their team. The ideal candidate will be responsible for nurturing and maintaining customer relationships, ensuring customer satisfaction, and driving business growth.Key...

  • Senior Account Manager

    3 weeks ago

    Sandton, South Africa Salesworx Full time

    Job DescriptionWe are seeking a highly skilled Senior Account Manager to join our team at Salesworx. As a Senior Account Manager, you will be responsible for nurturing and maintaining customer relationships to ensure customer satisfaction and adherence to the requirements.Key Responsibilities:Managing client acquisition and retentionDeveloping and...

  • Senior Accountant

    3 months ago

    Sandton, South Africa Arvo Full time

    Job title: Senior AccountantOur client is experiencing explosive growth and is seeking an experienced and detail-oriented Senior Accountant to join their team. The Senior Accountant will work closely with a team of accountants to manage end-to-end accounting tasks for a range of SME businesses. Using industry-leading tools, the role will report directly to...

  • Senior Accountant

    3 months ago

    Sandton, South Africa Arvo Full time

    Job title: Senior AccountantOur client is experiencing explosive growth and is seeking an experienced and detail-oriented Senior Accountant to join their team. The Senior Accountant will work closely with a team of accountants to manage end-to-end accounting tasks for a range of SME businesses. Using industry-leading tools, the role will report directly to...

  • Senior Accountant

    2 months ago

    Sandton, South Africa Arvo Full time

    Job title: Senior Accountant Our client is experiencing explosive growth and is seeking an experienced and detail-oriented Senior Accountant to join their team.  The Senior Accountant will work closely with a team of accountants to manage end-to-end accounting tasks for a range of SME businesses. Using industry-leading tools, the role will report directly...

  • Senior Account Manager

    1 month ago

    Sandton, South Africa TalentCru Full time

    Job Title: Senior Account Manager Level 1Job Summary:TalentCru is seeking a highly skilled Senior Account Manager to join our team. As a key member of our organization, you will be responsible for managing various processes, including evaluating, preparing, and presenting applications for funding that contribute to the Department's objectives and the...