Senior Account Manager

3 weeks ago

Sandton, South Africa Prodigious Full time

**Company Description**
We are looking for someone who views marketing and advertising as a career and not a job. If you are passionate about creative, digital content and trends, production and making cool stuff then reach out Our expectation is that you will build strong relationships with both our clients and internal agency stakeholders and drive executional excellence at all times.

You will be reporting into Account Director, working across a global brand, delivering predominantly digital work with the opportunity to deliver through the line campaigns. You need to be able to hit the ground running from day 1, be a self-starter and consistently drive for on time, high standard work delivery.

We’re looking to build something awesome, and for that to happen we need the right people. In fact, the right personality is just as important as the right experience. We’re here to work hard and have a great time as a team.

**The Senior Account Manager will be responsible for**:

- Management of campaign execution and production for the global content studio delivery.
- Management of client expectations and service delivery by being a focal point for day-to-day interaction and driving executional, excellence.
- Ensuring clear and concise briefs, client engagement reports, financial tracking and upwards management of their portfolio to the client lead.

We are looking for someone who views marketing and advertising as a career and not a job. If you are passionate about creative, digital content and trends, production and making cool stuff then reach out Our expectation is that you will build strong relationships with both our clients and internal agency stakeholders and drive executional excellence at all times.

You will be reporting into Account Director, working across a global brand, delivering predominantly digital work with the opportunity to deliver through the line campaigns. You need to be able to hit the ground running from day 1, be a self-starter and consistently drive for on time, high standard work delivery.

We’re looking to build something awesome, and for that to happen we need the right people. In fact, the right personality is just as important as the right experience. We’re here to work hard and have a great time as a team.

**The Senior Account Manager will be responsible for**:

- Management of campaign execution and production for the global content studio delivery.
- Management of client expectations and service delivery by being a focal point for day-to-day interaction and driving executional, excellence.
- Ensuring clear and concise briefs, client engagement reports, financial tracking and upwards management of their portfolio to the client lead.

**Leadership** & Team Work**
- Source of leadership to junior staff in your portfolio
- Identify and motivate new ways of working, both creatively and operationally
- Become a role model for junior staff
- Support team development and project planning
- Conduct appraisals for junior staff (if applicable)
- Contribute to and participate in personal development activities for junior staff (i.e. via coaching, workshop development etc, career planning).
- Actively look to maintain and build positive working relationships
- Manage up - ensure your seniors are abreast of all activity on the account and empower them to support you through open lines of communication

**Client services**
- Participate in client meetings, managing meeting protocols, agenda, etc.
- Ensure status is consistently up-to-date and correct
- Ensure that all meetings have thorough agendas, driving a productive outcome
- Ensure that contact reports are delivered timeously with key deliverables and then drive out those deliverables to the agreed timings
- Plan and participate in client review meetings with team
- Develop a consulting / advisory capability with client wherever possible
- Have direct contact with the client on a daily basis and foster a solid relationship
- Be consistently responsive and accessible to your client and team at all times
- Have tough and honest conversations with your client to enable your team to deliver excellence and to create trust
- Have an excellent relationship with clients where they can rely on you, you proactively update them, and you assist them in delivering their requirements on time by reminding them as required
- Have the ability to manage all kinds of personalities and always strive to get the best out of each individual
- Have an excellent knowledge understanding of the client, the agency, the strategy and the process in order to deliver efficiently and to the highest quality

**Account Management, Project Management and Strategic Thinking and Planning**
- Work with Traffic and Production to produce timing plans for all jobs and campaigns in order to drive delivery
- Know the status of each of your jobs in the system at all times
- Work together with your full team across Traffic, Strategy, Creative, Digital, Production, Dev

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