Desktop Support Specialist with Microsoft Expertise
1 week ago
As a Desktop Support Technician at Elite Search, you will be responsible for providing on-site technical support to resolve various issues, from password resets to backup failures and VPN connectivity problems. You will manage Active Directory, provide comprehensive support for Microsoft Office and Office 365, and ensure prompt resolution of issues aligned with SLAs.
About the Role
This is an exciting opportunity to work as a primary on-site IT support specialist, supporting and troubleshooting desktops, laptops, printers, networked copiers, and basic LAN/WAN connectivity. You will need to possess strong communication skills, remain calm under pressure, and have experience working with Windows operating systems (Windows 7, 8.1, and 10).
Requirements
We are looking for a candidate with 2-3+ years of desktop support experience, A+, N+, and ideally an MCSE certification. Experience with Office 365 is also essential. Additionally, you must have a valid driver's license and own a reliable car.
Salary Information
The estimated annual salary for this position is between $55,000 - $75,000 depending on your experience.
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