Team Leader
2 months ago
TFG Financial Services is seeking a dynamic and assertive Team Leader to join our Customer Services Department. As a key member of our team, you will be responsible for leading a team of staff members and ensuring the smooth operation of our credit services.
Key Responsibilities:- Team Leadership: Assist staff members in their roles and ensure that they have the necessary skills and knowledge to perform their duties effectively.
- Operational Excellence: Ensure that our operating procedures are understood and adhered to, and that our standards and key performance indicators are met.
- People Management: Maximize people productivity by adhering to people management processes, including coaching, audits, and addressing disciplinary issues.
- Compliance: Ensure that company and department policies, procedures, and compliance aspects are adhered to.
- Employee Engagement: Create a positive work environment that promotes employee engagement, retention, and satisfaction.
- Education: Matric
- Experience: Previous supervisory experience and proven customer services experience (at least 2 years in a call centre environment)
- Skills: Working knowledge of credit or retail systems, computer literacy (MS Word & Excel), and excellent communication and interpersonal skills
- Desirable: Vision, Odyssey, and UIP experience, IR experience, and ability to work under pressure
Preference will be given to candidates from designated groups, including people with disabilities, in terms of the Employment Equity Act.
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Team Leader
1 month ago
Cape Town, Western Cape, South Africa WNS Global Services Full timeJob Title: Team LeaderWe are seeking a highly skilled and experienced Team Leader to join our team at WNS Global Services. As a Team Leader, you will be responsible for leading a team of professionals to achieve business objectives and drive customer satisfaction.Key Responsibilities:Lead a team of professionals to achieve business objectives and drive...
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Team Leader
2 months ago
Cape Town, Western Cape, South Africa WNS Global Services Full timeJob Title: Team LeaderWe are seeking a highly skilled and experienced Team Leader to join our team at WNS Global Services. As a Team Leader, you will be responsible for leading a team of Senior Associates to create a customer-centric and high-performance culture.Key Responsibilities:People Management: Engage and support staff to achieve all KPIs through...
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Team Leader
1 month ago
Cape Town, Western Cape, South Africa WNS Global Services Full timeJob Title: Team LeaderWe are seeking a highly skilled and experienced Team Leader to join our team at WNS Global Services. As a Team Leader, you will be responsible for leading a team of professionals to achieve exceptional results and drive business growth.Key Responsibilities:People Management: Engage and support staff to achieve all Key Performance...
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Team Leader
1 month ago
Cape Town, Western Cape, South Africa WNS Global Services Full time{"Job Title": "Team Leader", "Job Description": "Job SummaryWe are seeking a highly skilled and experienced Team Leader to join our team at WNS Global Services. As a Team Leader, you will be responsible for leading a team of Agents to create a customer-centric and high-performance culture.Key ResponsibilitiesPeople: Engage and support staff to achieve all...
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Team Leader
2 months ago
Cape Town, Western Cape, South Africa WNS Global Services Full time{"Job Title": "Team Leader", "Job Description": "Job SummaryWe are seeking a highly skilled and experienced Team Leader to join our team at WNS Global Services. As a Team Leader, you will be responsible for leading a team of Agents to create a customer-centric and high-performance culture.Key ResponsibilitiesPeopleTo engage and support staff to achieve all...
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Team Leader
1 month ago
Cape Town, Western Cape, South Africa Fulton Hogan Full timeAbout Fulton HoganFulton Hogan is a leading infrastructure company that has been delivering high-quality projects for 90 years. Our team of 10,000+ professionals works across Australia and New Zealand, creating, connecting, and caring for communities.Job SummaryWe are seeking a Team Leader to join our Tasmanian team, based in Launceston and surrounding...
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Team Leader
2 months ago
Cape Town, Western Cape, South Africa Fulton Hogan Full timeAbout Fulton HoganFulton Hogan is a leading infrastructure company that has been delivering high-quality projects for 90 years. We pride ourselves on our commitment to safety, quality, and customer satisfaction.Job SummaryWe are seeking a Team Leader to join our Tasmanian team in Launceston. As a Team Leader, you will be responsible for overseeing and...
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Sales Team Leader
4 weeks ago
Cape Town, Western Cape, South Africa Callforce Direct Full timeSales Team Leader Job DescriptionCallForce Direct is seeking a results-driven Sales Team Leader to join our team. As a Sales Team Leader, you will be responsible for supervising and motivating a team of sales representatives to achieve sales targets.Key Responsibilities:Provide strong leadership and mentorship to a team of sales representatives.Set...
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Sales Team Leader
4 weeks ago
Cape Town, Western Cape, South Africa CallForce Full timeSales Team Leader Job DescriptionCallForce is a leading BPO service provider of innovative customized contact centre solutions. We are seeking a results-driven Sales Team Leader to join our team.Key Responsibilities:Provide strong leadership and mentorship to a team of sales representatives.Set performance expectations and objectives for the team.Conduct...
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Sales Team Leader
2 months ago
Cape Town, Western Cape, South Africa Callforce Direct Full timeJob Title: Sales Team LeaderCallforce Direct is an award-winning BPO service provider of innovative customized contact centre solutions from South Africa to the global market. We have a rewarding opportunity for a results-driven Sales Team Leader.As a Sales Team Leader, you will be responsible for supervising and motivating a team of sales representatives to...
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Sales Team Leader
4 weeks ago
Cape Town, Western Cape, South Africa CallForce Full timeJob Title: Sales Team LeaderAt CallForce, we are seeking a highly skilled and experienced Sales Team Leader to join our team. As a Sales Team Leader, you will be responsible for leading and managing a team of Outbound Sales Consultants/Agents to achieve sales targets and provide exceptional customer service.Key Responsibilities:Lead and manage a team of...
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Catering Team Leader
3 weeks ago
Cape Town, Western Cape, South Africa Feedem Recruitment Full timeWe are seeking a Catering Team Leader to oversee the management of a busy kitchen and ensure a safe working environment.As a Catering Team Leader at Feedem, you will be responsible for supervising and managing a team of professionals, adhering to Occupational Health and Safety and Food Safety Environmental procedures.Our company, Feedem, is a leading...
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Sales Team Leader
2 months ago
Cape Town, Western Cape, South Africa Pathfinders Consulting Pty (LTD) Full timeJob Title: Sales Team LeaderPathfinders Consulting Pty (LTD) is seeking a dynamic and experienced Sales Team Leader to join our team. As a key member of our sales leadership team, you will be responsible for leading a driven sales team, innovating processes, and playing a key role in driving the digital telephony revolution as we transition small businesses...
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Sales Team Leader
1 month ago
Cape Town, Western Cape, South Africa Pathfinders Consulting Pty (LTD) Full timeDrive Sales Success as an Outbound Sales Team LeaderPathfinders Consulting Pty (LTD) is seeking a dynamic and experienced sales leader to join our team. As an Outbound Sales Team Leader, you will lead a driven sales team, innovate processes, and play a key role in driving the digital telephony revolution.Key Responsibilities:Develop and execute daily...
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Sales Team Leader
2 months ago
Cape Town, Western Cape, South Africa Callforce Direct Full timeUnlock Your Sales Potential with Callforce DirectAre you a results-driven sales professional looking for a challenging role that will help you grow your skills and advance your career? Look no further than Callforce Direct, a leading BPO service provider of innovative customized contact centre solutions.We are seeking a highly motivated and experienced Sales...
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Sales Team Leader
4 weeks ago
Cape Town, Western Cape, South Africa Pathfinders Consulting Pty (LTD) Full timeAre you a seasoned sales leader looking to drive growth and innovation? We're seeking a dynamic and experienced Outbound Sales Team Leader to join our team at Pathfinders Consulting Pty (LTD). As a key member of our sales leadership team, you will be responsible for leading a high-performing sales team, driving daily outbound sales activities, and...
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Sales Team Leader
2 months ago
Cape Town, Western Cape, South Africa SA Commercial (Pty) Ltd Full timeSales Team Leader Job DescriptionWe are seeking a highly motivated and experienced Sales Team Leader to join our dynamic sales team in Cape Town city centre. As a Sales Team Leader, you will be responsible for leading a team of 5-10 new recruits, supporting them through their induction period to become fully fledged Sales Professionals.Key...
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Sales Team Leader
2 weeks ago
Cape Town, Western Cape, South Africa SA Commercial (Pty) Ltd Full timeSales Team Leader Job DescriptionAs a Sales Team Leader at SA Commercial Ltd, you will be responsible for leading a team of sales agents to achieve business objectives. Key responsibilities include:Continuously reviewing and monitoring team performance against agreed KPIsEnsuring calls are handled professionally and addressing any shortfallsRecognising and...
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Sales Team Leader
4 weeks ago
Cape Town, Western Cape, South Africa Pathfinders Consulting Pty (LTD) Full timeJob Title: Sales Team LeaderPathfinders Consulting Pty (LTD) is seeking a dynamic and experienced Sales Team Leader to join our team. As a key member of our sales leadership team, you will be responsible for leading a driven sales team, innovating processes, and playing a key role in driving the digital telephony revolution as we transition small businesses...
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Team Leader: Publishing
1 month ago
Cape Town, Western Cape, South Africa TFG Financial Services Full timeJob Title: Team Leader: PublishingTFG Financial Services is seeking a highly motivated and experienced Team Leader to lead our Publishing team. As a key member of our team, you will be responsible for managing and coaching a team of sales agents in a fast-paced and dynamic working environment.Key Responsibilities:Achieve team targets and KPIs in line with...