Heavy Equipment Technical Sales Coordinator

1 week ago


Midrand, Gauteng, South Africa C3R Full time
About C3R

C3R is a leading manufacturer of heavy industrial equipment, specializing in the production of high-quality centrifugal and axial fans, as well as ancillary equipment.


Job Description

We are seeking a highly organized and technically-minded Technical Sales Support Officer to join our team based in Olifantsfontein. As a key member of our sales support team, you will be responsible for providing exceptional customer service, assisting with order processing, and ensuring seamless communication between internal departments.


Key Responsibilities:
  • Sales Administration: Assist the sales team with order processing, documentation, quotations, and sales reports.
  • Customer Interaction: Respond to customer inquiries, provide product information, and follow up on quotes and orders.
  • Technical Support: Assist in preparing technical proposals and learning key details about our product range to support the sales process.
  • CRM Management: Maintain and update customer records in the CRM system, tracking interactions and order history.
  • Team Coordination: Liaise with internal departments (engineering, production, logistics) to ensure smooth processing and fulfillment of orders.
  • Sales Reporting: Compile regular sales reports and assist in market research to help identify sales trends and opportunities.

Requirements:
  • A minimum of 5 years of experience in a technical or industrial environment, preferably in sales support or administration.
  • Strong communication skills, with the ability to interact professionally with customers and internal teams.
  • High attention to detail and organizational skills, with the ability to manage multiple tasks and deadlines simultaneously.
  • Comfortable working with technical products and able to quickly learn about our heavy equipment product range.
  • A proactive approach to customer service, ensuring customer satisfaction through prompt support and problem-solving.
  • Ability to work collaboratively with the sales team and other departments.

What We Offer:
  • A competitive salary of R450,000 - R550,000 per annum, depending on experience.
  • Opportunities for growth and professional development within the company.
  • A dynamic and supportive work environment that encourages teamwork and innovation.


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