Sales Support Specialist
7 days ago
As a Sales Support Specialist at C3 Resources, you will play a crucial role in ensuring the smooth operation of our sales team. Your key responsibilities will include:
- Providing administrative support to the sales team, including order processing, documentation, and sales reports.
- Interacting with customers to respond to inquiries, provide product information, and follow up on quotes and orders.
- Assisting in the preparation of technical proposals and learning about our product range to support the sales process.
- Managing customer records in our CRM system, tracking interactions and order history.
- Liaising with internal departments to ensure efficient processing and fulfillment of orders.
- Compiling regular sales reports and assisting in market research to identify sales trends and opportunities.
Key Competencies:
- Experience in Sales Support: A minimum of 5 years of experience in a technical or industrial environment is highly preferred.
- Strong Communication Skills: Ability to interact professionally with customers and internal teams, offering clear, concise, and timely communication.
- Organizational Skills: High attention to detail with the ability to manage multiple tasks and deadlines simultaneously.
- Technical Aptitude: Comfortable working with technical products and able to quickly learn about our heavy equipment product range.
- Customer-Focused: A proactive approach to customer service, ensuring customer satisfaction through prompt support and problem-solving.
- Team Player: Ability to work collaboratively with the sales team and other departments.
Qualifications:
- Any related qualification will be considered an advantage. Please include in your application.
- Minimum of 5 years experience in a similar sales support or administrative role.
- Familiarity with the heavy equipment or manufacturing industry is essential.
What We Offer:
- Competitive salary and benefits.
- Opportunities for growth and professional development.
- A supportive and dynamic work environment.
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