Sales Support Specialist

7 days ago


Midrand, Gauteng, South Africa C3 Resources Full time
Job Title: Sales Support Specialist

As a Sales Support Specialist at C3 Resources, you will play a crucial role in ensuring the smooth operation of our sales team. Your key responsibilities will include:

  • Providing administrative support to the sales team, including order processing, documentation, and sales reports.
  • Interacting with customers to respond to inquiries, provide product information, and follow up on quotes and orders.
  • Assisting in the preparation of technical proposals and learning about our product range to support the sales process.
  • Managing customer records in our CRM system, tracking interactions and order history.
  • Liaising with internal departments to ensure efficient processing and fulfillment of orders.
  • Compiling regular sales reports and assisting in market research to identify sales trends and opportunities.

Key Competencies:

  • Experience in Sales Support: A minimum of 5 years of experience in a technical or industrial environment is highly preferred.
  • Strong Communication Skills: Ability to interact professionally with customers and internal teams, offering clear, concise, and timely communication.
  • Organizational Skills: High attention to detail with the ability to manage multiple tasks and deadlines simultaneously.
  • Technical Aptitude: Comfortable working with technical products and able to quickly learn about our heavy equipment product range.
  • Customer-Focused: A proactive approach to customer service, ensuring customer satisfaction through prompt support and problem-solving.
  • Team Player: Ability to work collaboratively with the sales team and other departments.

Qualifications:

  • Any related qualification will be considered an advantage. Please include in your application.
  • Minimum of 5 years experience in a similar sales support or administrative role.
  • Familiarity with the heavy equipment or manufacturing industry is essential.

What We Offer:

  • Competitive salary and benefits.
  • Opportunities for growth and professional development.
  • A supportive and dynamic work environment.


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