Bush Lodge Hosts
2 weeks ago
Job Description
We are seeking a dedicated and dynamic couple to fill the roles of Lodge Anchor and Full Trails Guide at our premier bush lodge. This unique opportunity is ideal for a pair with strong experience in hospitality and guiding, looking to make a significant impact.
Lodge Anchor Responsibilities
As the Lodge Anchor, you will be a versatile backup for three key roles during leave cycles: Camp Manager, Reception, and Admin Manager. Your duties will rotate every two weeks within a six-week cycle and will include:
- Reception Duties
- Check-ins/check-outs, daily reception operations, arranging transfers and guest trips, and creating accurate guest invoices.
- Camp Manager Duties
- Hosting guests, managing housekeepers and butlers, overseeing room checks, room orientation, and bush banqueting.
- Admin Manager Duties
- Handling creditors, payroll administration, and using Res Request experience preferred but not essential if familiar with other hotel management software.
Minimum Requirements for Lodge Anchor
Strong administrative skills and proficiency in MS Office (Word, Excel, Outlook). Excellent interpersonal skills for both guest and staff interactions. Minimum of 4 years' experience in hospitality management, preferably in a bush lodge environment. 5-star hospitality experience is ideal. Valid driver's license.
Full Trails Guide Responsibilities
As the Full Trails Guide, you will lead engaging and informative bush tours, ensuring an exceptional guest experience in wildlife and environmental education.
Minimum Requirements for Full Trails Guide
FGASA Level 2 and Full Trails Guide certification. DEAT registered. Valid First Aid and Advanced Rifle Handling certifications. Strong interpersonal skills for guest and staff interactions. Minimum of 4 years' experience in hospitality, with bush lodge experience preferred. 5-star hospitality experience is ideal. Valid driver's license and PDP.
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