Lodge Anchor
3 months ago
Our client is seeking a dedicated and dynamic couple to fill the roles of Lodge Anchor and Full Trails Guide. This unique opportunity is ideal for a pair with strong experience in hospitality and guiding, looking to make a significant impact at our premier bush lodge.
**Lodge Anchor Responsibilities**:
As the Lodge Anchor, you will be a versatile backup for three key roles during leave cycles: Camp Manager, Reception, and Admin Manager. Your duties will rotate every two weeks within a six-week cycle and will include:
- ** Reception Duties**: Check-ins/check-outs, daily reception operations, arranging transfers and guest trips, and creating accurate guest invoices.
- ** Camp Manager Duties**: Hosting guests, managing housekeepers and butlers, overseeing room checks, room orientation, and bush banqueting.
- ** Admin Manager Duties**: Handling creditors, payroll administration, and using Res Request (experience preferred but not essential if familiar with other hotel management software).
**Minimum Requirements for Lodge Anchor**:
- Strong administrative skills and proficiency in MS Office (Word, Excel, Outlook).
- Knowledge of Pastel & Res Request is advantageous.
- Excellent interpersonal skills for both guest and staff interactions.
- Minimum of 4 years’ experience in hospitality management, preferably in a bush lodge environment.
- 5-star hospitality experience is ideal.
- Valid driver’s license.
**Full Trails Guide Responsibilities**:
As the Full Trails Guide, you will lead engaging and informative bush tours, ensuring an exceptional guest experience in wildlife and environmental education.
**Minimum Requirements for Full Trails Guide**:
- FGASA Level 2 and Full Trails Guide certification.
- DEAT registered.
- Valid First Aid and Advanced Rifle Handling certifications.
- Strong interpersonal skills for guest and staff interactions.
- Minimum of 4 years’ experience in hospitality, with bush lodge experience preferred.
- 5-star hospitality experience is ideal.
- Valid driver’s license and PDP.
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