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Lodge Host

1 month ago

Hoedspruit, South Africa IntelliStaff Full time
Job Title: Lodge Anchor

IntelliStaff is seeking a highly motivated and dynamic individual to fill the role of Lodge Anchor. As a key member of our team, you will be responsible for providing exceptional customer service and ensuring that our guests have an unforgettable experience during their stay.

Key Responsibilities:
  • Manage all aspects of guest relations to maximize guest delight
  • Host guests and provide a warm and welcoming experience
  • Oversee staff and ensure seamless operations
  • Assist with events planning and execution
  • Manage stock control and budget
  • Ensure the lodge maintains high standards aesthetically
Requirements:
  • Minimum 2 years experience in a Big 5 reserve and 4-star lodge
  • Valid RSA Driver's License
  • Proficient in Office Suite and Email
  • Exceptional Guest Relations skills
  • Ability to manage staff and departments
  • Strong leadership capabilities
Package:
  • Salary is negotiable depending on experience and references
  • Accommodation
  • Meals while on duty
  • 21 days on 7 days off work cycle
  • 15 days annual leave
  • Provident Fund
Attributes:
  • Mature and responsible
  • Well spoken, well-groomed and presentable
  • Positive attitude and approach toward team work
  • Hands on approach towards the guest experience
  • Ability to take initiative and problem solve