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Lodge Anchor and Field Guide

2 months ago

Hoedspruit, South Africa Bright Search Recruitment (Pty) Ltd Full time
Lodge Anchor Responsibilities:
As the Lodge Anchor, you will be a versatile backup for three key roles during leave cycles: Camp Manager, Reception, and Admin Manager. Your duties will rotate every two weeks within a six-week cycle and will include:
  • Reception Duties: Check-ins/check-outs, daily reception operations, arranging transfers and guest trips, and creating accurate guest invoices.
  • Camp Manager Duties: Hosting guests, managing housekeepers and butlers, overseeing room checks, room orientation, and bush banqueting.
  • Admin Manager Duties: Handling creditors, payroll administration, and using Res Request (experience preferred but not essential if familiar with other hotel management software).
Minimum Requirements for Lodge Anchor:
  • Strong administrative skills and proficiency in MS Office (Word, Excel, Outlook).
  • Knowledge of Pastel & Res Request is advantageous.
  • Excellent interpersonal skills for both guest and staff interactions.
  • Minimum of 4 years experience in hospitality management, preferably in a bush lodge environment.
  • 5-star hospitality experience is ideal.
  • Valid drivers license.
Full Trails Guide Responsibilities:
As the Full Trails Guide, you will lead engaging and informative bush tours, ensuring an exceptional guest experience in wildlife and environmental education.
Minimum Requirements for Full Trails Guide:
  • FGASA Level 2 and Full Trails Guide certification.
  • DEAT registered.
  • Valid First Aid and Advanced Rifle Handling certifications.
  • Strong interpersonal skills for guest and staff interactions.
  • Minimum of 4 years experience in hospitality, with bush lodge experience preferred.
  • 5-star hospitality experience is ideal.
  • Valid drivers license and PDP.