Bush Lodge Operations Manager
2 weeks ago
**Lodge Anchor and Field Guide Couple Job Description**
As a key team member in our bush lodge, the Lodge Anchor and Field Guide Couple will play a vital role in ensuring our guests have an exceptional experience. The successful candidate will be responsible for leading engaging and informative bush tours, while also assisting with lodge duties such as reception, camp management, and administration.
Responsibilities
Reception Duties
- Check-ins/check-outs, daily reception operations, arranging transfers and guest trips, and creating accurate guest invoices.
Camp Manager Duties
- Hosting guests, managing housekeepers and butlers, overseeing room checks, room orientation, and bush banqueting.
Admin Manager Duties
- Handling creditors, payroll administration, and using Res Request (experience preferred but not essential if familiar with other hotel management software).
Minimum Requirements
For Lodge Anchor
- Strong administrative skills and proficiency in MS Office (Word, Excel, Outlook).
- Excellent interpersonal skills for both guest and staff interactions.
- Minimum of 4 years experience in hospitality management, preferably in a bush lodge environment.
- 5-star hospitality experience is ideal.
- Valid drivers license.
For Full Trails Guide
- FGASA Level 2 and Full Trails Guide certification.
- DEAT registered.
- Valid First Aid and Advanced Rifle Handling certifications.
- Strong interpersonal skills for guest and staff interactions.
- Minimum of 4 years experience in hospitality, with bush lodge experience preferred.
- 5-star hospitality experience is ideal.
- Valid drivers license and PDP.
If you are a motivated and experienced professional looking for a new challenge, please submit your application. We look forward to hearing from you
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