Bush Lodge Hospitality Couple

1 month ago


Hoedspruit, South Africa Bright Placements Full time
Bright Placements: Seeking a Dedicated Couple for Lodge Anchor and Full Trails Guide Roles

We are seeking a dynamic and experienced couple to fill the roles of Lodge Anchor and Full Trails Guide at our premier bush lodge. As a Lodge Anchor, you will be responsible for providing exceptional guest experiences, managing daily operations, and ensuring seamless transitions between roles. As a Full Trails Guide, you will lead engaging and informative bush tours, sharing your knowledge of wildlife and the environment with our guests.

Lodge Anchor Responsibilities:
  • Reception Duties: Check-ins/check-outs, daily reception operations, arranging transfers and guest trips, and creating accurate guest invoices.
  • Camp Manager Duties: Hosting guests, managing housekeepers and butlers, overseeing room checks, room orientation, and bush banqueting.
  • Admin Manager Duties: Handling creditors, payroll administration, and using Res Request (experience preferred but not essential if familiar with other hotel management software).
Minimum Requirements for Lodge Anchor:
  • Strong administrative skills and proficiency in MS Office (Word, Excel, Outlook).
  • Excellent interpersonal skills for both guest and staff interactions.
  • Minimum of 4 years' experience in hospitality management, preferably in a bush lodge environment.
  • 5-star hospitality experience is ideal.
  • Valid driver's license.
Full Trails Guide Responsibilities:
  • Leading engaging and informative bush tours, ensuring an exceptional guest experience in wildlife and environmental education.
Minimum Requirements for Full Trails Guide:
  • FGASA Level 2 and Full Trails Guide certification.
  • DEAT registered.
  • Valid First Aid and Advanced Rifle Handling certifications.
  • Strong interpersonal skills for guest and staff interactions.
  • Minimum of 4 years' experience in hospitality, with bush lodge experience preferred.
  • 5-star hospitality experience is ideal.
  • Valid driver's license and PDP.

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