Insurance Business Retention Specialist

4 days ago


Pretoria, Gauteng, South Africa Assupol Full time
Job Overview

We are seeking an experienced Insurance Business Retention Specialist to join our team at Assupol. The ideal candidate will have a strong understanding of insurance products and services, as well as excellent communication and negotiation skills.

About the Role

This is a challenging and rewarding opportunity for individuals who enjoy working in a fast-paced environment and are passionate about delivering exceptional customer service.

Key Responsibilities
  • Arrear Premiums Management: Contact clients with outstanding premiums to negotiate payment arrangements and ensure timely payments.
  • Policy Lapse Prevention: Identify and engage with policyholders whose policies are due for lapse, providing options for reinstatement and ensuring that customers remain loyal to Assupol.
  • Credit Control: Follow up on overdue payments and communicate with clients to resolve any issues or concerns.
Requirements
  • Matric Certificate
  • Registration as an Employee Representative (FSCA)
  • Relevant Qualification as per the FSCA Board Notice
  • Regulatory Examination Level 1: Representatives (RE5)
  • Class of Business: Long Term Insurance & Investment
  • Updated CPD points
Experience and Skills
  • Minimum 2 years' experience in the insurance industry
  • Excellent communication and negotiation skills
  • Strong knowledge of insurance products and services
  • Category A, B1, B2, C, and Retail Benefits

Assupol offers a competitive salary package, including a base salary of R250,000 per annum, depending on experience and qualifications.



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