Insurance Retention Specialist: Gauteng

6 days ago


Pretoria, Gauteng, South Africa AVBOB South Africa Full time

We are seeking a highly skilled Insurance Retention Specialist to join our team at AVBOB South Africa. As a key member of our team, you will play a critical role in ensuring customer satisfaction and retention.

About the Role

The successful candidate will be responsible for managing outbound calls with clients to resolve non-payment issues, cancellations, and other retention-related matters. You will work closely with our compliance team to ensure that all interactions with clients are compliant with regulatory requirements.

Key Responsibilities
  • Manage outbound calls with clients to resolve non-payment issues, cancellations, and other retention-related matters.
  • Work closely with the compliance team to ensure that all interactions with clients are compliant with regulatory requirements.
  • Initiate calls, through guidance of a compliance-approved script, to provide best solutions on outstanding premiums.
  • Advise clients on different types of payment methods to settle the outstanding balance on their policy.
  • Reinstate deductions and secure payment for future deductions.
  • Document communication, delivery, and outcomes on the system.
  • Send updated policy contracts or endorsements where applicable.
Requirements
  • Grade 12
  • FAIS Recognized Qualification
  • RE5/RE1
  • 2-3 years' experience in insurance
  • Customer service background
About Us

AVBOB South Africa is a leading financial services provider offering a range of products and services to its customers. We are committed to providing excellent customer service and building long-term relationships with our clients.

Salary Information

The estimated salary for this position is R200,000 - R300,000 per annum, depending on qualifications and experience. This is a competitive offer that reflects the importance of this role in our organization.



  • Pretoria, Gauteng, South Africa Discovery Limited Full time

    Job Title: Retention Specialist - Insurance IndustryAbout the Role:We are seeking a highly motivated and results-driven Retention Specialist to join our team at Discovery Limited. As a key member of our sales team, you will be responsible for convincing and negotiating with existing and prospective clients to remain with our company.Main...


  • Pretoria, Gauteng, South Africa Santam Insurance Full time

    Job Title: Insurance Portfolio Manager - Gauteng NorthEstimated Salary: R1,200,000 - R1,800,000 per annumLocated in the heart of Gauteng North, this exciting opportunity awaits a skilled Insurance Portfolio Manager to join Santam Insurance. As a key player in our team, you will be responsible for overseeing the portfolio of Gauteng North and Northern...


  • Pretoria, Gauteng, South Africa Assupol Full time

    Job OverviewWe are seeking an experienced Insurance Business Retention Specialist to join our team at Assupol. The ideal candidate will have a strong understanding of insurance products and services, as well as excellent communication and negotiation skills.About the RoleThis is a challenging and rewarding opportunity for individuals who enjoy working in a...

  • Claims Adjuster

    7 days ago


    Pretoria, Gauteng, South Africa Hollard Insurance Full time

    Job Title: Claims Adjuster - GautengLocation: GautengEstimated Salary: R700,000 - R1,000,000 per annumAbout the RoleWe are seeking an experienced Claims Adjuster to join our team in Gauteng. As a Claims Adjuster, you will be responsible for validating and adjusting claims, ensuring that they are processed fairly and efficiently.The ideal candidate will have...


  • Pretoria, Gauteng, South Africa Old Mutual Full time

    **Job Overview**Old Mutual Insure is a leading insurance company seeking an experienced Insurance Claims Specialist to join their team in Gauteng.The successful candidate will be responsible for effectively containing Binder Holder claims spend and providing exceptional service in setting a culture of best practice within mandated responsibility.Key...


  • Pretoria, Gauteng, South Africa Watershed Consulting Full time

    About the RoleWatershed Consulting is seeking a skilled Insurance Retention Specialist to join our team. As a key member of our client services division, you will play a crucial role in ensuring the success of our clients by effectively managing arrear premiums and lapsed policies.Key ResponsibilitiesArrear Premium Management:Engage with clients to address...


  • Pretoria, Gauteng, South Africa Assupol Full time

    Job Description:">We are seeking a highly skilled Insurance Liaison Specialist to join our team in Gauteng. This is a fantastic opportunity for individuals who are passionate about delivering exceptional client service and have a strong understanding of insurance products.">Main Responsibilities:">Provide advice to clients on various insurance products,...

  • Medical Officer

    7 days ago


    Pretoria, Gauteng, South Africa Gauteng Department of Health Full time

    Job TitleMedical Officer - Gauteng General Medicine SpecialistAbout the RoleWe are seeking a highly skilled and dedicated Medical Officer to join our team in Gauteng, South Africa. As a Medical Officer, you will be responsible for providing high-quality patient care and management of general medical patients within the General Medicine Units at Helen Joseph...


  • Pretoria, Gauteng, South Africa Gauteng Treasury Full time

    Job Title : Digital Transformation Specialist - PERSAL System ManagementGauteng Treasury is seeking a highly skilled Digital Transformation Specialist to join their team.Salary Range:R1 200 000 - R1 800 000 per annum, depending on experience.About the Role:This exciting opportunity involves providing comprehensive support services to Provincial PERSAL users,...

  • Financial Manager

    6 days ago


    Pretoria, Gauteng, South Africa Hollard Insurance Full time

    At Hollard Insurance, we are seeking a seasoned Financial Manager to lead our underwriting team. This role is an excellent opportunity for an experienced professional to drive financial excellence and contribute to the company's growth.About the RoleThis is a 6-month fixed-term contract position based in Gauteng, South Africa. As a Financial Manager, you...


  • Pretoria, Gauteng, South Africa Numeral XII (Pty) Ltd. Full time

    Job DescriptionThis role plays an integral part in our team, as you will build and maintain relationships with the Business' Broker channels, ensuring they are equipped to sell our products.A specialist who is able to build, maintain and enhance relationships with new and existing External Partners, whilst leveraging their partner relationships in order to...


  • Pretoria, Gauteng, South Africa Gauteng Department of Health Full time

    Job Title: Accident and Emergency Medicine SpecialistEstimated Salary: R1,500,000 - R2,000,000 per annumGauteng Department of Health is seeking a highly skilled Accident and Emergency Medicine Specialist to join our team. As a key member of our healthcare team, you will play a vital role in providing exceptional patient care and contributing to the...


  • Pretoria, Gauteng, South Africa Gauteng Enterprise Propeller Full time

    Job Title: Senior Risk Management SpecialistLocation: GautengJob Overview:We are seeking an experienced Senior Risk Management Specialist to join our team at Gauteng Enterprise Propeller. The successful candidate will play a crucial role in developing and implementing risk-assessment models, contributing to the development of risk management systems, and...


  • Pretoria, Gauteng, South Africa South African Reserve Bank Full time

    Job Title: Procurement Specialist - GautengWe are seeking a highly skilled Procurement Specialist to join our team at the South African Reserve Bank in Gauteng. As a key member of our procurement team, you will be responsible for purchasing goods and services from suppliers while ensuring compliance with our procurement policies.


  • Pretoria, Gauteng, South Africa AVBOB South Africa Full time

    Job Title: Insurance Market Development SpecialistAbout the Role:The successful candidate will be responsible for developing and expanding insurance markets in Gauteng.Key Responsibilities:Recruitment, training, and management of brokers to achieve business objectivesDeveloping strategies to expand existing markets and identify new...


  • Pretoria, Gauteng, South Africa Gauteng Department of Roads and Transport Full time

    Job Title : Landscape Maintenance Specialist - Gauteng Department of Roads and TransportThe successful candidate will be responsible for maintaining the premises and surroundings of the department, including gardening services, watering the garden, pruning and trimming flowers and trees, mowing the grass, removing weeds and garden refuse, applying...


  • Pretoria, Gauteng, South Africa Sanlam Group Full time

    Job Title: Financial Planning SpecialistWe are seeking a highly skilled Financial Planning Specialist to join our team in Gauteng. As a key member of our team, you will be responsible for providing expert financial advice and planning services to our clients.Job Description:Develop and implement personalized financial plans tailored to each client's unique...


  • Pretoria, Gauteng, South Africa TWK Agri Ltd Full time

    At TWK Agri Ltd, we are seeking an experienced Insurance Data Entry Specialist to join our team. This role is based in Pretoria, Gauteng.Key Responsibilities:Clean and format data to align with insurer requirements for onboarding new insurance schemesPerform quality checks on data to ensure accuracyGenerate reports on new businessAnalyse data using functions...


  • Pretoria, Gauteng, South Africa Sydsen Group (Pty) Ltd Full time

    Established Insurance Company is seeking a dynamic and ambitious Insurance Business Development Specialist to join their team in Pretoria East, Gauteng. This role presents an exceptional opportunity for a driven individual to leverage their sales expertise and contribute to the growth of the company.About the RoleWe are looking for a self-motivated and...


  • Pretoria, Gauteng, South Africa Old Mutual Full time

    At Old Mutual, we are seeking a highly skilled Financial Services Specialist to join our team in Gauteng. In this role, you will be responsible for providing exceptional customer service and financial education to achieve lending, servicing, transactional banking, and insurance sales targets through the marketing and selling of Old Mutual products.Key...