German Client Liaison Specialist

2 months ago


Cape Town, Western Cape, South Africa ABC Worldwide Full time
Main Goals & Objectives

As a key member of our team at ABC Worldwide, you will be responsible for providing exceptional client communication and collaboration with our production team. Your primary goal will be to confirm jobs according to our defined process, ensuring adherence to all production and communication processes. Additionally, you will be responsible for completing administrative documents and ensuring the highest level of quality production output by meeting client SLA requirements and our internal quality criteria.

Technical Competencies

We are looking for a highly skilled individual with:

  • Proficiency in Microsoft Office
  • Proven experience in a customer service role
  • Industry-related knowledge, specifically analytical
  • Graphical experience and knowledge advantageous
  • Passed Matric | Grade 12 or equivalent
  • Demonstrated ability to meet KPI's as per agreement with Line Managers
  • Excellent communication skills
  • Proficiency in use of company-specific software
Personal Competencies

We value individuals with:

  • Strong interpersonal and communication skills
  • Proven negotiation skills
  • Strong administrative skills
  • Strong dedication, self-motivation, self-drive, and self-discipline
  • Results-oriented and deadline-driven
  • Excellent time management skills
  • Attention to detail
  • Analytical and graphical approach to document production
  • Consistent high level of communication
  • Ability to handover jobs without loss of information
  • A proactive approach for continual personal development and improvement


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