German Speaking Quality Assurance Specialist

1 month ago

Cape Town, Western Cape, South Africa Black Pen Recruitment Full time
Job Title: German Speaking Quality Assurance Specialist

At Black Pen Recruitment, we are seeking a highly skilled German Speaking Quality Assurance Specialist to join our team. As a Quality Assurance Specialist, you will play a critical role in ensuring the quality of our clients' digital solutions.

About the Role

We are looking for a detail-oriented and analytical individual with excellent communication skills to join our Quality Assurance team. The successful candidate will have a strong understanding of QA methodologies, tools, and processes, as well as fluency in German language.

Key Responsibilities
  • Conduct quality assurance audits to ensure adherence to established standards and processes.
  • Review and assess German language content for accuracy, consistency, and quality.
  • Collaborate with cross-functional teams to develop and refine QA processes and best practices.
  • Provide feedback to team members on quality-related issues and improvement areas.
  • Investigate and resolve any quality-related complaints or issues from customers.
  • Ensure compliance with internal and external regulatory requirements.
  • Regularly participate in calibration sessions to ensure consistent quality standards are applied.
  • Actively contribute to continuous improvement initiatives within the QA team.
  • Maintain detailed records of audits, feedback, and corrective actions.
  • Work closely with stakeholders to understand business requirements and deliver high-quality outcomes.
Requirements
  • Fluency in German language.
  • Previous experience in a Quality Assurance role or similar, preferably in a technology or customer-focused environment.
  • Strong understanding of QA methodologies, tools, and processes.
  • Exceptional attention to detail and analytical skills to identify and resolve issues.
  • Excellent communication and feedback skills, with the ability to engage effectively with cross-functional teams.
  • Ability to prioritize tasks and meet deadlines in a fast-paced environment.
  • A problem-solving mindset with a focus on continuous improvement.
  • Experience working in a dynamic, digitally-enabled workplace is a plus.
  • Knowledge of industry standards in customer service and technology solutions.
What We Offer

We offer a dynamic and supportive work environment, opportunities for professional growth and development, and a competitive salary and benefits package.

If you are a motivated and detail-oriented individual with a passion for quality assurance, we encourage you to apply for this exciting opportunity.

  • German Speaking Quality Assurance Specialist

    2 days ago

    Cape Town, Western Cape, South Africa Black Pen Recruitment Full time

    Our company, Black Pen Recruitment, is a leading provider of innovative solutions to enhance the customer experience (CX) for global and disruptive brands. Our services support the full lifecycle of our clients' digital transformation journeys, enabling them to quickly adapt to next-generation digital technologies and achieve better business outcomes.Job...

  • German Speaking Quality Assurance Specialist

    2 weeks ago

    Cape Town, Western Cape, South Africa Black Pen Recruitment Full time

    We are seeking a highly skilled German Speaking Quality Assurance Specialist to join our team at Black Pen Recruitment. The right candidate will have a strong understanding of QA methodologies, tools, and processes, with fluency in German and previous experience in a Quality Assurance role or similar. The ideal candidate will possess exceptional attention to...

  • German Speaking Quality Assurance Specialist

    2 weeks ago

    Cape Town, Western Cape, South Africa Surgo PTY Ltd Full time

    Job Title: Quality Assurance Agent - German SpeakingOverview:Our client, a prominent BPO, is recruiting for a skilled Quality Assurance Agent (German Speaking) to join their team. The Quality Assurance Agent - German role is responsible for monitoring and evaluating the quality of customer service interactions to ensure adherence to company standards and...

  • German Language Quality Assurance Specialist

    4 weeks ago

    Cape Town, Western Cape, South Africa Black Pen Recruitment Full time

    Job Title: German Speaking Quality AssuranceOur client is a leading provider of innovative solutions to enhance the customer experience (CX) for global and disruptive brands. They support the full lifecycle of their clients' digital transformation journeys, enabling them to more quickly embrace next-generation digital technologies and deliver better business...

  • Dutch Speaking Quality Assurance Specialist

    2 weeks ago

    Cape Town, Western Cape, South Africa Black Pen Recruitment Full time

    Black Pen Recruitment is seeking a highly skilled Dutch Speaking Quality Assurance Specialist to join our team in Cape Town. About the Role: As a Quality Assurance Specialist, you will be responsible for ensuring the highest quality standards are met in our operations. This involves conducting quality checks, monitoring trends, and providing insightful...

  • German Speaking IT Support Specialist

    1 week ago

    Cape Town, Western Cape, South Africa Jai Search Consultancy Full time

    Job Description for German Speaking Support AnalystKey AccountabilitiesWe are seeking a highly skilled German speaking support analyst to join our dynamic team. As a German speaking support analyst, you will be responsible for providing remote 1st/2nd line technical IT support to our clients. Your primary goal will be to troubleshoot and resolve hardware and...

  • Quality Assurance Specialist

    4 weeks ago

    Cape Town, Western Cape, South Africa Surgo PTY Ltd Full time

    Job Title: Quality Assurance SpecialistJob Summary:We are seeking a skilled Quality Assurance Specialist to join our team at Surgo PTY Ltd. The successful candidate will be responsible for monitoring and evaluating customer service interactions to ensure adherence to company standards and regulatory requirements.Key Responsibilities:Monitor and evaluate...

  • Dutch Speaking Quality Assurance Specialist

    2 weeks ago

    Cape Town, Western Cape, South Africa Black Pen Recruitment Full time

    Black Pen Recruitment is seeking a highly skilled Dutch Speaking Quality Assurance Specialist to join our team in Cape Town. This is a fantastic opportunity for a motivated individual with a strong background in quality assurance and excellent communication skills.Role Overview:As a Quality Assurance Specialist, you will be responsible for conducting quality...

  • Inbound German Speaking Tourism Consultant

    2 weeks ago

    Cape Town, Western Cape, South Africa Tower Group Full time

    **Tourism Consultant Opportunity**Tower Group is seeking a highly skilled Inbound German Speaking Tourism Consultant to join our team. The ideal candidate will have a passion for the travel industry, excellent communication skills in German, and a minimum of 5 years experience in inbound tour consulting.**Key Responsibilities:**Design and deliver tailored...

  • Dutch Speaking Quality Assurance Specialist

    4 weeks ago

    Cape Town, Western Cape, South Africa Black Pen Recruitment Full time

    Black Pen Recruitment is seeking a highly skilled Dutch Speaking Quality Assurance Specialist to join our team. As a Quality Assurance Professional, you will be responsible for ensuring the highest standards of quality in our clients' operations.Key Responsibilities:Conduct quality checks and monitoring to identify trends and areas for improvementProvide...

  • Dutch Speaking Quality Assurance Specialist

    3 weeks ago

    Cape Town, Western Cape, South Africa Black Pen Recruitment Full time

    Black Pen Recruitment is seeking a highly skilled Dutch Speaking Quality Assurance Specialist to join our team. As a key member of our quality assurance team, you will be responsible for ensuring the highest standards of quality in our client's operations.Key Responsibilities:Conduct quality checks and monitoring to ensure consistency and fairnessProvide...

  • German speaking Social Media Content Specialist

    2 weeks ago

    Cape Town, Western Cape, South Africa Initiate International Full time

    Job Title: German speaking Social Media Content SpecialistAbout the Role:Initiate International is seeking a highly skilled German speaking Social Media Content Specialist to join our team. As a key member of our content review team, you will play a critical role in ensuring the online community is safe by reviewing potentially violating content against our...

  • German Speaking Onboarding Specialist

    1 week ago

    Cape Town, Western Cape, South Africa Black Pen Recruitment Full time

    Black Pen Recruitment is seeking a German Speaking Onboarding Specialist to join our team.Job Type: Full-time/PermanentWorkplace: RemoteLocation: South AfricaKey Responsibilities:Assist new hires by guiding them through the onboarding process, ensuring a smooth transition into the company.Coordinate and manage the collection of necessary documents from new...

  • Dutch Speaking Quality Assurance Specialist

    1 week ago

    Cape Town, Western Cape, South Africa Black Pen Recruitment Full time

    Quality Assurance Specialist OpportunityBlack Pen Recruitment is partnering with a leading global digital business services provider to find a Quality Assurance Specialist who is proficient in Dutch.Job Overview:This is an exciting opportunity for a Quality Assurance Specialist to join a dynamic team and contribute to the delivery of high-quality services to...

  • German Insights and Support Specialist

    4 weeks ago

    Cape Town, Western Cape, South Africa Initiate International Full time

    Customer Support SpecialistAre you a tech-savvy individual with a passion for delivering outstanding customer service? Do you speak German fluently and love the idea of helping hoteliers worldwide transform their businesses?Our client, a fast-growing international tech company, is offering an exciting opportunity for a German-speaking Customer Support...

  • German Client Liaison Specialist

    2 weeks ago

    Cape Town, Western Cape, South Africa Surgo PTY Ltd Full time

    Job Title: German Client Liaison SpecialistJob Summary: We are seeking a highly skilled German-speaking Client Liaison Specialist to join our team at Surgo PTY Ltd. As a key member of our desktop publishing team, you will be responsible for producing high-quality documents for our clients worldwide.Key Responsibilities:Produce documents according to client...

  • German Speaking Travel Consultant

    1 month ago

    Cape Town, Western Cape, South Africa Black Pen Recruitment Full time

    Job Title: German Speaking Travel ConsultantWe are seeking a highly skilled German speaking travel consultant to join our team at Black Pen Recruitment. As a travel consultant, you will be responsible for assisting clients with their travel requirements, including booking flights, hotels, rail, and arranging car hire.Key Responsibilities:Manage a portfolio...

  • Dutch Speaking Quality Assurance Specialist

    1 month ago

    Cape Town, Western Cape, South Africa Black Pen Recruitment Full time

    Quality Assurance Specialist - Dutch LanguageBlack Pen Recruitment is seeking a highly skilled Quality Assurance Specialist with Dutch language proficiency to join our team. As a Quality Assurance Specialist, you will play a crucial role in ensuring the quality of our services and maintaining high standards in our operations.Key Responsibilities:Conduct...

  • German Speaking Service Delivery Support Associate

    1 month ago

    Cape Town, Western Cape, South Africa Black Pen Recruitment Full time

    Job Title: German Speaking Service Delivery Support AssociateWe are seeking a highly motivated and detail-oriented German Speaking Service Delivery Support Associate to join our team. As a key member of our customer support team, you will be responsible for providing exceptional service to our German-speaking customers, ensuring their needs are met and...

  • German Market Specialist

    4 weeks ago

    Cape Town, Western Cape, South Africa Tower Group Full time

    German Speaking Consultant OpportunityWe are seeking a highly skilled and experienced German speaking consultant to join our team at Tower Group. As a key member of our team, you will be responsible for providing expert advice and guidance to our clients in the German market.Key Responsibilities:Develop and maintain strong relationships with German speaking...